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Topic: Apple Store

Apple repair policy critic vows to fight 'counterfeit' battery seizure by U.S. customs

10/19/2018, 12:10 pm

Prominent YouTube repair personality and repair shop owner Louis Rossmann has objected to the seizure of original batteries worth $1,000 by U.S. Customs and Border Protection under the suspicion they are counterfeit, ten days after participating in a report attacking Apple's repair policies.

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Angela Ahrendts, the 'non-techie' who runs Apple Retail, joined Apple on October 14, 2013

10/14/2018, 09:10 am

In 2013, the ex-CEO of fashion house Burberry became the third person to head Apple's crucial retail operation for both online and physical stores. AppleInsider talks about why she was hired and what she's done in the five years since.

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Photos show Apple's first Thai store likely located in futuristic ICONSIAM complex

10/11/2018, 06:10 pm

The first Apple Store opening in Thailand has seemingly been confirmed as images of the ICONSIAM construction site make their way online, clearly revealing the company's trademark fruit-shaped logo prominently displayed on the building's glass facade.

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CBC Video claims Apple's repair policies are abusive, but 'proof' falls far short

10/09/2018, 01:10 pm

A report from the CBC has attacked Apple's policies and practices regarding repairs, taking the company to task for expensive in-store repairs, coercing customers to buy new products in some cases -- but the publication shows a stunning lack of understanding of the scale of Apple's repair efforts, and leans too heavily on edge cases presented by a pair of respected "right to repair" proponents rather than actual observation.

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Police contracted to guard Apple Stores in Sacramento following theft spree

10/04/2018, 08:10 am

Apple has contracted a number of police departments in Sacramento, California to station officers at some Apple Stores, in a bid to increase security at its retail outlets following a long string of robberies by crews in the state.

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Availability shrinking for LG UltraFine 5K Display at Apple Stores

10/03/2018, 08:10 am

The online Apple Store is no longer offering in-store pickup for the LG UltraFine 5K Display for a large number of outlets around the globe, a possible indication that the screens may be replaced by a new model, potentially even the anticipated Apple-produced displays.

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Multiple arrests made in California Apple Store theft cases

09/27/2018, 10:09 am

Law enforcement officials in the California Bay Area have announced several arrests spanning the entire state, with all of the alleged perpetrators accused of being involved in the recent rash of brazen Apple Store thefts.

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Amazon's '4 Star' retail store opens in same neighborhood as SoHo Apple Store in New York City

09/27/2018, 08:09 am

Amazon's latest brick-and-mortar experiment is opening on Thursday in New York City around the corner from Apple's flagship SoHo retail store, and AppleInsider stopped by to take a look.

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Robert Mueller spotted at Apple store Genius Bar appointment

09/26/2018, 06:09 pm

The Russia special prosecutor was photographed getting his MacBook looked at, or perhaps setting up new devices, at an Apple retail outlet in Washington D.C.'s Georgetown section.

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Thieves strike Palo Alto Apple Store, two days in a row

09/26/2018, 03:09 pm

Days after Tim Cook appeared at the opening of the Palo Alto location for the iPhone XS and iPhone XS Max launch, the store was robbed Saturday afternoon, and then again the following morning.

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Latest California Apple store robbery caught on video

09/23/2018, 10:09 pm

In the first major Apple store theft since the arrival of the new iPhones, several individuals carried out a robbery in Santa Rosa, and one suspect was caught.

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iPhone XS, Apple Watch preorder system at Apple stores back after outage [u]

09/21/2018, 04:09 pm

After about an hour and a half of down time on one of the busiest days for Apple Retail, the company has either restored the point-of-sale systems in the stores, or is in the process of doing so, and is grinding down long lines that developed as a result of the outage.

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Apple CEO Tim Cook opens Palo Alto Apple Store for iPhone XS launch

09/21/2018, 11:09 am

Apple CEO Tim Cook made an appearance at an Apple Store in Palo Alto, California, helping to open the store and welcoming the first people from the queue into the store to pick up their iPhone XS order.

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If your iPhone XS or Apple Watch pickup is delayed, you may just need to hold on until the afternoon

09/21/2018, 09:09 am

The Apple Store is advising some of its customers electing to pick up their iPhone XS and iPhone XS Max orders in-store that they are unable to do so first thing on Friday, due to "last minute logistical issues" that likely involves a delay or a shortfall of devices making it in time to the outlets. But, the delay may be for less than a day in most cases.

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Apple stores now sell Spire Health Tags for holistic self quantification

09/18/2018, 09:09 pm

Apple retail channels this week started sales of Spire Health Tags, small, machine-washable devices with a long battery life that sticks to a user's clothes to monitor heart rate and track steps, breathing, stress levels and sleep patterns.

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Apple reveals Kyoto store ahead of grand opening on Saturday

08/23/2018, 12:08 am

Apple late Wednesday announced the upcoming grand opening of its new store in Kyoto, the second in a series of retail debuts and renovations planned for the Japanese market.

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Thieves caught in the act of robbing a California Apple Store

08/21/2018, 10:08 am

After a summer of Apple Store robberies throughout California and elsewhere, three suspects were caught in the act Sunday, and detained by customers near the Apple Store in Thousand Oaks.

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Apple Store seen growing to 600 locations worldwide by 2023

08/16/2018, 12:08 pm

Gene Munster sees growth in China and India leading to a big future expansion, with Apple employing 80,000 customer service employees just at Apple Stores within five years.

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Samsung goes after Apple and iPhone X again with two more 'Ingenious' ads

08/10/2018, 02:08 pm

Samsung continues its faux Apple store anti-Apple series, this time mocking the iPhone X for its lack of a pen and for its amount of power.

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McDonald's in Chicago is the latest Apple Store copycat - but not the first by far

08/10/2018, 12:08 pm

McDonald's new flagship store is making a clear effort to mimic the Apple Store. AppleInsider takes a look at the plan, and also a takes a look back at Microsoft, Sony, and others who have "borrowed" elements of the Apple Store aesthetic in retail.

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