AppleInsider Staff
It took only four hours for Sprint to break its previous one-day sales record after starting nationwide sales this morning.
“Sprint today reported its best ever day of sales in retail, web and telesales for a device family in Sprint history with the launch of iPhone 4S and iPhone 4.,†said Fared Adib, Sprint’s Product Chief.
While AT&T has yet to announce sales numbers, the company did confirm that a record number of iPhones had been activated as of 4:30 p.m. ET launch day. The company released a statement saying that is "is on-track to double (its) previous record for activations on a single day."
Apple's next-generation handset has been so popular that, due to the high number of activations, AT&T saw server issues, with customers receiving a message saying that their activation was "pending."
Since then, many AT&T customers, particularly those on the East Coast, have been left staring at their sparkling new device for over 7 hours waiting for the carrier to push through their activations so they can proceed past the set-up screen and begin using their device
A customer service rep for AT&T told AppleInsider Friday evening that activations were delayed by as much as two hours the last time her superiors provided her with an update on the matter, which was much earlier Friday morning.
Sprint, the nation’s third-largest carrier, is the latest to carry the iPhone in the U.S., after AT&T and Verizon, and is the only mobile operator still offering unlimited data plans to new and existing subscribers.
“The response to this device by current and new customers has surpassed our expectations and validates our customers’ desire for a truly unlimited data pricing plan," Adib said.
Earlier this year Sprint blamed poor quarterly results on its inability to offer the iPhone to interested customers.
A report published before Apple’s Oct. 4 iPhone event revealed that Sprint signed a $20 billion deal with Apple to sell 30.5 million iPhone units in the following four years.
Crowd awaiting iPhone 4S on launch day | source: AT&T flickr
The iPhone 4S, the latest addition to Apple's smartphone lineup, was launched today after a week of pre-sales in seven countries including USA, Canada, UK, France, Germany, Australia and Japan.
Apple on Monday announced it sold one million iPhone 4S pre-orders during the first 24 hours of availability, a new sales record for the company.
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35 Comments
Steve Jobs death put Apple on the news also.
my device was not one of those activated. nor will it be. after three hours and 45 minutes of activation failures and one hour and eight minutes on the phone with applecare, with nothing to show other than "try again", i returned it to the store. maybe next time.
my device was not one of those activated. nor will it be. after three hours and 45 minutes of activation failures and one hour and eight minutes on the phone with applecare, with nothing to show other than "try again", i returned it to the store. maybe next time.
So all was good on the USA east coast until an hour ago - now SIRI won't works at all on two phones! So it seems the faster processor in the 4S just sends it out to servers
Siri is in beta. You should expect occasional service glitches with the service.
my device was not one of those activated. nor will it be. after three hours and 45 minutes of activation failures and one hour and eight minutes on the phone with applecare, with nothing to show other than "try again", i returned it to the store. maybe next time.
You should've asked the retail AT&T staff to activate them for you. That's what my cousin did and it went without a glitch after failing to activate them over the phone.