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AppleInsider podcast covers iPhone X supply chain rumors, Alexa atop the App Store, Apple's response to battery debacle

This week on the AppleInsider podcast, Victor talks about the iPhone battery debacle, supply chain orders for iPhone X, and has an interview with synthesizer musician Suzanne Ciani.

AppleInsider editor Victor Marks discusses:

  • Deals: Adorama this week has Apple's Late 2016 13-inch MacBook Pro with Touch Bar in Space Gray (part # MLH12LL/A) for $1,299.00 with $500 off coupon code APINSIDER. This is the absolute lowest entry price into a Touch Bar MacBook Pro with other retailers selling the same system for $300 more.
  • Apple rumored to cut orders on iPhone X. Conversely, Rosenblatt Securities thinks this is wrong, iPhone 8 / 8 Plus orders are being cut, iPhone X is adding sales in China.
  • Amazon Alexa tops the App Store charts in the US. Victor relates what it's like to set up Amazon Echo Dot outside the US, and how a $29 dollar speaker competes with the concept of a $350 HomePod.
  • Apple to release the source code of the Lisa operating system and launch applications to the Computer History Museum. This is one that matters for archival and educational purposes.
  • Apple's battery nightmare. Apple has issued a note calling it a 'misunderstanding', reducing price for replacement to $29, and promising to update the OS to let users know their battery status. Victor isn't at all sure this solves the experience problem of being confronted with a warning that your battery is bad immediately after an OS update.
  • Qualcomm, Apple, and Apple's exploration into using MediaTek's baseband radios.
  • Mike's Pixelmator Pro review, now with more Machine Learning
  • Apple's plans for dividends, stock buybacks, and repatriation.
  • Suzanne Ciani, one of the best synthesizer artists in the world, talks about her experiences with computers in music, Mac, iPad, and more.

The show is available on iTunes and your favorite podcast apps by searching for "AppleInsider." Click here to listen, subscribe, and don't forget to rate our show.

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Follow our host on Twitter: @vmarks.

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11 Comments

wood1208 10 Years · 2939 comments

Apple has inadvertently hurt itself. Trying to help can hurt yourself. Lesson learned. Let customer replace battery when they feel the performance(frequent charge per day) is not as good due to battery ability to keep up. Let IOS warn user about battery issue and let iphone continue working(freeze,shutdown,less responsive,etc) like that.
If Apple didn't slow down older iPhone to avoid old battery created less accepted performance of iPhone which persuade customers to upgrade than Apple could have sold more iphones even that was not there intention. Apple, learn from Chinese and Korean phone manufacturers. Never admit publicly any fault to your products or accept any fault until like battery explodes in your face.

vmarks 21 Years · 762 comments

Waiting until the battery explodes isn't the right answer either.

What if instead, when they introduced the feature that throttles the CPU to keep it alive in iOS10, they had put up a pop up saying, "your battery doesn't hold as much charge as it did when it was new. You now have 76% (or whatever). Tap to set up an appointment to get your battery serviced. If you don't, your phone may perform slower because the battery doesn't have enough power."

All of this would have been averted.

They should have tried to avoid the hidden slowdown (it didn't occur to them that it was hidden information) and they should have tried to avoid the impression of "the new OS has made my phone slow." An informational popup saying "service your battery" after updating is also potentially awkward. 

That is, none of these experiences are great, but they're better than Apple causing mistrust.

mavemufc 8 Years · 326 comments

Weird listening to just Victor but another good episode, hopefully Neil is back next week.

vmarks 21 Years · 762 comments

mavemufc said:
Weird listening to just Victor but another good episode, hopefully Neil is back next week.

Thanks for this, it was an especially difficult episode to get out - we've never before had an episode where one half of the audio simply recorded silence for an hour with no way to recover it. 
I want Neil back, too.

bfulroth 7 Years · 2 comments

I agree that Apple should have informed users about slowing down iPhones. They made a mistake and they are taking steps to make it right.

However, I’ve been listening to this podcast for a while and it seems lately that every podcast has been really negative towards Apple.  Victor made the comment in this podcast that there are no answers to the battery debacle and what they are doing now isn’t good enough.  He focuses on what Apple should have done.  Yes they should have informed users from the beginning but that time has come and gone.  What about some ideas as to what they could do now? The way the topic was left was really negative and it felt hopeless in a way.

  In the previous weeks podcasts both Neil and Victor rip on Apple about software bugs. Yes there were some major and minor software bugs and Apple should be held accountable for these but how about balancing this out with something you like about the iOS experience?

I’m excited about technology and I’m excited about Apple but lately this podcast has been depressingly negative and unfortunately it has left me feeling down and hopeless about Apple.   How about some excitement towards what is working well and what you like to balance out the negative?