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Tim Cook confident Apple will emerge strongly from COVID-19 crisis

Apple CEO Tim Cook remains upbeat about Apple's recovery from the COVID-19 pandemic.

Apple CEO Tim Cook held an all-hands virtual meeting Thursday to discuss COVID-19's impact and the company's plans to return to normalcy, indicating that its pace on new products hasn't slowed.

The coronavirus pandemic has affected Apple's entire workforce since March, when the company shuttered all brick-and-mortar retail locations and instructed employees across its offices to begin working from home.

While Cook called the pandemic an "uncertain and stressful moment" during Thursday's meeting, he remained hopeful that Apple would emerge strongly from the crisis, employees who attended the conference told Bloomberg.

The Apple executive said that the company entered the pandemic with a strong financial position, and maintained that it would continue to invest in research and development, as well as new product offerings, in a "really significant way."

Recent product launches, like the MacBook Air, iPad Pro and iPhone SE, were also given by Cook as examples that Apple's pace isn't being disrupted by the global crisis.

Jeff Williams, Apple's COO, made some comments hinting at Apple's future plans. While speaking about the elevated importance of Apple's health tech initiatives, Williams said that the company's development in the space isn't "limited to the wrist."

At another point in the meeting, Cook gave examples of the company's ability to recover during crises. In 1998, when he first joined Apple, the company avoided a near-bankruptcy with the debut of the original iMac. Right after the Great Recession in 2010, Apple responded by launching the first iPad.

Cook said that Apple has been impacted by COVID-19, but added that he is focused on running the company for the long-term. He noted that the company's plan is to come out of the COVID-19 pandemic similarly to its recoveries in 1998 and 2008.

When asked about job cuts, Cook reiterated the company's strong financial position and said that Apple is continuing to pay retail employees while stores are shut down. Retail staffers are reportedly starting online training and virtual meetups ahead of store re-openings.

As far as when Apple employees might return to work, Cook said he didn't know but added that when offices and stores do reopen, coronavirus-curbing measures like social distancing and temperature checks will probably be in place. Coronavirus tests are a possibility, but Cook added that there aren't any plans to deploy them at this point.

Cook also explained some of Apple's efforts to help fight COVID-19, including monetary contributions and new face shields. As of Thursday, Cook said Apple has donated more than 30 million masks and shipped about 2 million of its face shields.



17 Comments

rain22 11 Years · 132 comments

They are going to sell $18 coasters for $700 - it’s gunna be great, just great...

virtualshift 7 Years · 26 comments

How do you plan to recover when all your products are either under powered (the Mac Mini's GPU) or overpriced (the MacPro) or outdated just like your current iMac and iMac Pro? You have years in between updates were you completely neglect products for your desktop users. Nope, for once I really hope Tim Cook falls flat on his face so he learns a valuable lesson to quit ignoring his customers, instead of focusing on making super profitable products for Apple rather than actually updating products regularly so his customers have the Mac that they want to buy. I would like an updated iMac or affordable Mac Pro. But noooo, instead let's update the MacBook Pro line again for the third time this year!

[Deleted User] 9 Years · 0 comments

How do you plan to recover when all your products are either under powered (the Mac Mini's GPU) or overpriced (the MacPro) or outdated just like your current iMac and iMac Pro? You have years in between updates were you completely neglect products for your desktop users. Nope, for once I really hope Tim Cook falls flat on his face so he learns a valuable lesson to quit ignoring his customers, instead of focusing on making super profitable products for Apple rather than actually updating products regularly so his customers have the Mac that they want to buy. I would like an updated iMac or affordable Mac Pro. But noooo, instead let's update the MacBook Pro line again for the third time this year!

The vast majority of Mac users are MacBook users not desktop users and it was that way prior to Cook becoming CEO. So when Apple priorities the MacBook it is doing exactly what you are saying it should do, focusing on what it’s customers want. Focusing on single use cases like yours would get you what you want which is Cook falling flat on his face. Sorry, to say that that does t seem likely.  Bummer for you. Good news is you will always have the AI comments section in which to wail and gnash your teeth. 

KTR 4 Years · 280 comments

How do you plan to recover when all your products are either under powered (the Mac Mini's GPU) or overpriced (the MacPro) or outdated just like your current iMac and iMac Pro? You have years in between updates were you completely neglect products for your desktop users. Nope, for once I really hope Tim Cook falls flat on his face so he learns a valuable lesson to quit ignoring his customers, instead of focusing on making super profitable products for Apple rather than actually updating products regularly so his customers have the Mac that they want to buy. I would like an updated iMac or affordable Mac Pro. But noooo, instead let's update the MacBook Pro line again for the third time this year!
The vast majority of Mac users are MacBook users not desktop users and it was that way prior to Cook becoming CEO. So when Apple priorities the MacBook it is doing exactly what you are saying it should do, focusing on what it’s customers want. Focusing on single use cases like yours would get you what you want which is Cook falling flat on his face. Sorry, to say that that does t seem likely.  Bummer for you. Good news is you will always have the AI comments section in which to wail and gnash your teeth. 

What Apple product(s) do you use, if any?

hammeroftruth 16 Years · 1356 comments

How do you plan to recover when all your products are either under powered (the Mac Mini's GPU) or overpriced (the MacPro) or outdated just like your current iMac and iMac Pro? You have years in between updates were you completely neglect products for your desktop users. Nope, for once I really hope Tim Cook falls flat on his face so he learns a valuable lesson to quit ignoring his customers, instead of focusing on making super profitable products for Apple rather than actually updating products regularly so his customers have the Mac that they want to buy. I would like an updated iMac or affordable Mac Pro. But noooo, instead let's update the MacBook Pro line again for the third time this year!

Kinda angry aren’t we? I guess this social distancing thing is making you stir crazy. 


Sorry Apple hasn’t made the right products for you. Maybe a nice tune from The Rolling Stones will help like “You can't always get what you want”.