Apple's on-device email categorization is a feature years in the making

Apple's email categorization feature was originally created with iOS 13 in mind

At the company's annual WWDC on June 10, Apple showcased a significant update to its in-house mail application. By analyzing the text contents of emails through machine learning, the new-and-improved Mail app will be able to organize emails into several pre-defined categories:

• Primary - displays time-sensitive email messages from people the user likely knows, along with other relevant information
• Transactions - for receipts and order confirmations
• Updates - which encompasses newsletters and social media notices
• Promotions - for marketing and sales-related emails

AppleInsider first broke the news on this feature ahead of WWDC in our exclusive report on Project BlackPearl. This was the development-era codename for Apple's latest email categorization feature, which introduces on-device email categorization through machine learning.

Following the feature's official announcement, we learned that Apple developed an early prototype of the feature's user interface around five years ago. Speaking to a known collector of Apple prototype devices, AppleInsider was able to obtain imagery and a video of the iOS 13-era UI Apple created for its email sorting feature.

An in-depth look at Apple's prototype UI for email classification

The early prototype of Apple's email categorization feature was discovered on a development device, running an InternalUI version of iOS 13.0. InternalUI builds of iOS are commonly used by Apple's software engineering teams for development, testing, and quality control purposes.

Because of this, they often contain early implementations of then-unreleased or postponed features and settings, as is the case with the email categorization functionality. Such versions of iOS are also commonly found on specialized prototype or development-type devices with unique attributes.

The early prototype interface for Apple's email categorization was found on an iPhone XS Max with a unique model number beginning with 993. Model numbers like these can often be found on the company's prototype units and devices intended for OS development.

To activate the new email classification UI, users of Apple's pre-release operating systems had to navigate to Settings > Internal Settings > Mail. The option labeled "Enable Prototype UI" was used to toggle the in-development user interface.

Once activated, the Mail application displays a series of brightly colored icons towards the top of the application window. The prototype user interface bears great resemblance to the finished product Apple previewed in June.

The differences and similarities between the iOS 13 prototype and iOS 18 preview of Apple's email categorization

In the version shown off during Apple's WWDC keynote, the different mail category icons were displayed in the same overall position with arguably minor stylistic differences compared to the prototype UI.

While the iOS 18 version features icons that are gray until tapped or selected, the icons on the iOS 13 prototype are always displayed in full color. Interestingly, even the colors of the icons are similar across both OS versions, with only yellow being missing from the final iOS 18 variant of the feature.

Tapping the category icons yields the same result on both the iOS 13 prototype and the iOS 18 version seen in Apple's keynote video. When an icon is tapped, the full name of the category is revealed, and emails belonging to said category are displayed on-screen.

The iOS 13 prototype of the email categorization feature is largely non-functional, apart from the core UI elements themselves. While it is currently unclear why this feature was postponed, it's not the first time Apple has delayed an OS feature.

In 2020, an early InternalUI build of iOS 14 was leaked from a development-fused iPhone 11 in China. The filesystem was initially sent out to a small number of individuals, but it eventually made its way to the press, which uncovered unannounced features such as App Clips and Wallpaper Collections.

While App Clips would become available later in 2020, the Wallpaper Collections feature was nowhere to be seen until two years later. Apple finally released the feature iOS 16, two major operating system releases after its initial implementation.

The early development-era prototype of Apple's on-device email categorization functionality provides useful insights as to how key operating system features can change ahead of release and could offer some ideas as to where Apple originally got the idea for its feature.

Another round of Sherlocking?

The use of machine learning for the categorization of emails is hardly a new or innovative concept. Third-party email services have offered similar functionality for a number of years at this point.

Gmail, for instance, has had AI-powered email sorting since 2013. This is more than a decade before Apple finally decided to implement and announce its take on the feature.

Google's email categorization functionality offers a selection of categories similar to those Apple announced recently:

• Primary
• Social
• Promotions
• Updates
• Forums

The company's website states that Gmail uses machine learning to classify emails based on different "signals." Such signals included the text contents of an email, the email sender, and information about how other users interacted with similar emails, among other things.

To classify incoming emails, machine learning algorithms have to analyze the contents of an email, the surrounding context, and the language used. This information is then used to determine an email's purpose and put it into a specific category.

At its WWDC keynote, Apple said that its email categorization feature would be able to organize emails in more or less the same way. Apple also announced a new Digest view for Mail, which displays all messages from a particular business, indicating that email senders are also taken into account.

Overall, there are undeniable similarities between Apple's and Google's email sorting features. Both make use of machine learning and organize emails into more or less the same categories.

Other third-party email services, such as Yahoo, also offer similar email categorization functionality in the form of Smart Views. Apple could simply be playing catch-up and trying to capitalize upon current trends with its Apple Intelligence AI initiative

In recent years, the prominence of artificial intelligence and machine learning technology has increased significantly. Everyday consumers now have access to powerful AI tools such as OpenAI's ChatGPT and Google's Gemini, all of which can make day-to-day tasks significantly easier.

In 2023, Yahoo introduced generative AI improvements to its Mail service, which include AI-generated email replies that match the users' tone. Improved search functionality was also added, meaning that users could type a question such as "How much did I spend on groceries last week," and the software would display the email with the desired information.

While Yahoo's features rely on the AI of Google Cloud, Apple's AI enhancements make use of the company's in-house cloud-based or on-device LLMs. This allows Apple to offer similar features, such as email categorization and AI-generated replies, while maintaining user privacy, giving it an advantage over rival products.

Apple's version of email categorization is sure to benefit users in many different ways. It could lead to better time management, increased productivity, and a reduction in stress, as users will no longer need to manually sort through a cluttered inbox to find an important message.

Other iOS 18 Mail features, such as smart Replies and AI-generated email summaries also present noteworthy improvements. Through Smart Replies, users will be able to reply to emails much more quickly with AI-assisted responses, while summarization will boil complex emails down to essential data points.

These latest Mail-related features and enhancements were all announced at WWDC and are expected to become available later in 2024. They will roll out with Apple Intelligence in iOS 18, iPadOS 18, and macOS Sequoia.