Apple lengthens Australian warranty policy, but doesn't want to talk about it

Apple had quietly extended its hardware warranty in Australia to two years, but the company's retail employees have reportedly been instructed to not reveal the changes to customers.

Sam Oliver 13 years ago 52

Apple's short-lived retail chief says he 'just didn't fit with the business'

John Browett, who was in charge of Apple's retail business for just six months before he was fired, admitted this week he wasn't a good fit in that role.

Sam Oliver 13 years ago 41

Training docs reveal Macs, iPhones, iPads heading to Staples in late March

The timeline for Apple gear to go on sale at office supply chain Staples may have gotten a bit clearer, as internal training documents point to a late-March date for the retailer to begin selling not only Apple accessories, but iPhones and iPads, as well as Mac notebooks at some locations.

Kevin Bostic 13 years ago 6

Bear spray-armed thieves rob Vancouver Apple Store

Thieves armed with bear spray hit the Oakridge Mall Apple Store in Vancouver just before closing in Monday, spraying roughly 40 people and making off with an unknown number of iPods, iPads, and notebooks.

Kevin Bostic 13 years ago 77

Former Apple retail chief presides over JC Penney's lowest sales in 20 years

JC Penney Chief Executive Ron Johnson, who formerly ran Apple's retail business, is under fire after overseeing the company's lowest sales in more than two decades.

Sam Oliver 13 years ago 51

Google denies plans to build its own retail stores

The head of Google's Android devision has shot down rumors that his company is planning to enter the retail space and directly sell the company's hardware to consumers.

Katie Marsal 13 years ago 38

Apple TV, Smart Covers, AirPorts & other Apple accessories come to Staples

Staples on Tuesday updated its website to advertise that accessories for Apple products — including the Magic Mouse, Time Capsule and EarPods — are now available for purchase through the retailer.

AppleInsider Staff 13 years ago 2

Apple accounts for 20% of all 2012 US consumer technology sales revenue

Apple was the third-largest consumer technology retailer in the U.S. in 2012, while its products accounted for the largest share of revenue among consumer tech companies.

Neil Hughes 13 years ago 33

Burglar breaks $100K custom glass door with rocks at Boulder Apple Store

The damage caused to the glass door in the burglary of a Boulder, Colo., Apple Store was more costly than the goods that were actually stolen.

Katie Marsal 13 years ago 82

Tim Cook says visiting a bustling Apple retail store on rough days is "like Prozac"

Apple CEO Tim Cook joked Tuesday that, whenever he starts feeling his energy sag, he visits one of the company's bustling retail stores — which he's dubbed the 'face of Apple' — to help lift his spirits.

Kevin Bostic 13 years ago 24

Apple partner Philips exits consumer electronics business

Philips Electronics, which has been in the consumer market for more than 80 years, announced Tuesday that it has sold off the remnants of its consumer-oriented business.

Sam Oliver 13 years ago 30

Paris thieves nab $1.3M in Apple products in New Year's Eve robbery

Armed and masked robbers made off with an estimated $1.3 million in Apple products during a heist of an Apple store in central Paris on New Year's Eve.

John Virata 13 years ago 16

Photos from Apple's latest retail openings in US, Australia & China

This was a big weekend for Apple's retail operations, as the company opened four entirely new stores, along with a handful of larger and improved replacement locations.

AppleInsider Staff 13 years ago 25

Apple's China reservation system again cuts down on lines, scalpers for iPhone 5

As the iPhone 5 went on sale Friday, lines at retail stores were again subdued compared to previous product launches, as Apple's new reservation system prevented excitement from turning into potentially dangerous crowds.

Neil Hughes 13 years ago 41

New Apple Stores opening in Hong Kong, Australia & Sweden; NJ stores renovated

This Saturday will be a big day for Apple Retail, with four new stores set to open across the globe. Also, two stores in New Jersey have also been renovated in time for the holidays.

AppleInsider Staff 13 years ago 8

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