Apple rumored to improve Genius Bar service with shorter wait times
Apple is said to be prepping major changes to the Genius Bar at its brick-and-mortar retail stores, in hopes of offering customers shorter wait times and quick overnight repairs.
Apple is said to be prepping major changes to the Genius Bar at its brick-and-mortar retail stores, in hopes of offering customers shorter wait times and quick overnight repairs.
Apple is drumming up excitement amongst its retail employees, hinting this week that something revolutionary will soon be introduced within its international chain of brick-and-mortar shops.
Apple over the weekend opened its second retail store in China, signifying that the Cupertino, Calif., company is prepared to step up its expansion into the nation.
George Blankenship, the strategic genius behind Apple's booming retail segment, lasted only a year attempting to jumpstart a similar effort at rival Microsoft before being lured away from the software giant to architect the retail experience for upstart Tesla Motors.
Less than 24 hours before the official launch of the iPhone 4, lines of customers camped out at Apple stores continue to grow, while many who preordered online began receiving their handset Wednesday.
Customers who reserved iPhone 4 at their nearby Apple retail store received an email reminder today to actually pickup their new phone on Thursday, along with an apology for any pricing issues that might have been involved in the AT&T authorization meltdown last week.
Apple on Tuesday released a new retail store application for the iPhone, iPad and iPod touch, allowing customers to find local stores, purchase products, read customer reviews and more.
Apple as early as tomorrow may launch a new app that will allow customers to manage Genius bar reservations and pre-order the new iPhone 4 from their existing Apple handset or iPod touch.
Checks with 50 Apple retail stores found that the iPad 3G remains completely sold out in the U.S. weeks after its release and 7 days ahead of the device's international launch.
Apple's iPad 3G remains sold out in most of the company's retail stores, prompting "Notify Me" waiting lists that will give customers first priority when supplies are replenished.
Though overall retail sales in April were a mixed bag, consumer purchases of electronics grew 9.7 percent year-over-year, thanks in large part to the successful debut of Apple's iPad.
All of Apple's U.S. retail stores will close for an hour today, between 4 p.m. and 5 p.m. local time, in order to prepare for the official launch of the iPad 3G.
Apple's same-store sales rose 8 percent in the March quarter of 2010, propelled by a 22.3 percent year-over-year increase in Mac sales, even though a MacBook Pro refresh did not arrive during the three-month period.
Apple co-founder Steve Jobs made an appearance Saturday for the iPad launch, talking with customers and even giving a hands-on demo of the device at his company's Palo Alto, Calif., store
Both Apple's retail stores and Best Buy outlets experienced limited supply on Saturday for the launch of the iPad, while some Apple Specialist locations received demo units on Friday. Also, videos from Apple stores around the U.S. on the iPad's first day of sales.
After months of hype, Apple's iPad tablet computer finally went into the hands of consumers Saturday. Coinciding with the release, Apple updated its Web site to show off "a whole new world of apps" created specifically for the device.
Exclusive: Apple is reportedly calling all of its retail store employees to a top secret, all hands on deck meeting tomorrow at 7AM to train them on the iPad, and will possibly involve each team member receiving a 16GB WiFi iPad.
In addition to all Apple retail stores and most Best Buy locations, the iPad will also be available for purchase at select U.S. Apple Specalists, people familiar with the matter have told AppleInsider.
New evidence of a potential April 24 launch of the iPad in Canada has led to speculation that the Saturday could serve as Apple's "late April" international launch date for the new hardware.
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