Apple to reportedly extend AppleCare+ coverage for international travelers It was revealed on Tuesday that Apple has changed the terms and conditions tied to AppleCare+ and will be lifting geographic limitations on support, meaning travelers can get their device serviced outside of their home country. AppleInsider Staff 12 years ago 15
Apple increases AppleCare+ for iPhone deductible to $79 from $49 Apple on Tuesday quietly increased the cost of accidental damage coverage for the iPhone, as the company will now charge $79 for up to two incidents through its AppleCare+ protection plan. Neil Hughes 12 years ago 37
AppleCare+ extended warranty for iPhone, iPad coming to Europe - report Apple is reportedly set to launch AppleCare+ extended warranties to Europe, bringing accidental damage coverage to the company's iPhone and iPad product lineups. Sam Oliver 12 years ago 9
Apple now repairing iPhone 5 screens in-store as part of AppleCare overhaul As part of Apple's rumored AppleCare policy changes, the company recently began replacing iPhone 5 screens instead of swapping out the broken units for refurbished devices, saving money for both Apple and its customers. AppleInsider Staff 13 years ago 22
Apple takes AppleCare service technician training online, drops recertification exams An update to Apple's Service Training and Certification webpage reveals the company will soon drop a policy requiring AppleCare technicians renew their credentials every year, while initial training and testing are to be handled completely online. AppleInsider Staff 13 years ago 11
Big changes coming to AppleCare this fall: warranty subscriptions, in-store iOS device repairs, more [u] In a town hall session held on Thursday, Apple informed tech staff that major changes to the AppleCare and AppleCare+ service programs will be enacted starting this fall, with a broadening of current policies likely to cut costs and make the service more attractive to consumers. Mikey Campbell 13 years ago 70
AppleCare pulled from Italian stores over antitrust flap Apple confirmed on Tuesday that it has stopped selling its AppleCare extended protection plan in its Italian stores, and cut off distribution to authorized resellers, in response to continuing antitrust concerns associated with EU warranty laws. Mikey Campbell 13 years ago 57
AppleCare warranty terms targeted in new Italian class action lawsuit In the latest chapter of Apple's Italian AppleCare saga, two consumer advocacy groups on Wednesday confirmed the launch of a class action lawsuit, alleging the company has continued to violate the EU's warranty regulations despite being fined in December. Mikey Campbell 13 years ago 32
MacBook Pro Retina supply improving as both models now in stock at MacMall It will be several more weeks before Apple is expected to eliminate the backlog of orders for its new MacBook Pro with Retina display over at  its online store, but one of the company's resellers said this week it's ready to ship both models immediately with added savings. AppleInsider Staff 13 years ago 17
Portuguese consumer group to sue Apple over AppleCare The Portuguese Association for Consumer Protection (DECO) announced intentions to move forward with a lawsuit against Apple over information provided on the company's website which allegedly misleads buyers into purchasing the add-on AppleCare Protection Plan. Mikey Campbell 13 years ago 40
Discounted MacBook Pros with Retina display now in stock; 50% off AppleCare While Apple's online store continues to list wait times of 2 to 3 weeks on new orders for its 15-inch MacBook Pros with Retina display, one of the company's authorized resellers — which is also offering AppleInsider readers the lowest prices anywhere — has received stock of the high-end model and is ready ship the new notebooks immediately. Separately, a second reseller is offering additional savings when purchasing new Macs alongside AppleCare. AppleInsider Staff 13 years ago 27
Apple loses appeal of $1.2M AppleCare ruling in Italy Apple lost an appeal of an Italian case that fined the company 900,000 euros, or roughly $1.2 million, for allegedly not furnishing an adequate amount of information regarding mandated product guarantees and warranty stipulations. Mikey Campbell 14 years ago 40
AppleCare+ offer extended to iPhone 4 and 4S pre-orders until Nov. 14 Apple is offering customers who pre-ordered the new 8GB iPhone 4 or the iPhone 4S an extended opportunity until Nov. 14 to buy an AppleCare+ warranty for their device. Mikey Campbell 14 years ago 19
Genius Bar iPhone policies tightened to make AppleCare+ more attractive After introducing a more comprehensive extended warranty option for iPhone buyers, Apple is reportedly curtailing liberal exchange policies in its retail stores to make the new option more attractive. Daniel Eran Dilger 14 years ago 63
