Samsung is now running exchange stations at airports around the world, hoping to catch any lingering Galaxy Note 7 owners before they get onboard a plane with the phone — something that's now prohibited or outright illegal in some instances.
While Samsung initially set up booths at South Korea's Incheon airport, there are now ones at several major Australian airports such as Sydney, Melbourne, and Gold Coast, CNET said. These will be open from 6 a.m. to 8 p.m. local time at "high-traffic" terminals, according to Samsung, the one exception being Canberra, which will shut down exchanges two hours earlier.
Samsung said that it's planning to set up stations at airports in other countries as well. A tip to AppleInsider — confirmed by Twitter posts — claimed that the company is already setting up stations at U.S. airports, where people can exchange their Note on the spot or at least submit their info to run an exchange as soon as possible.
Samsung has a team of representatives at SFO to help customers with the Note7 phone. It's banned from US flights. pic.twitter.com/2IiEcg6hsU
— Sergio Quintana (@svqjournalist) October 17, 2016
A number of airlines around the world have banned the Note 7 from flights. The U.S. government has actually made it illegal to bring the Note 7 on airplanes, citing the potential fire hazard.
Samsung is recommending that people return or exchange Note 7s at the original point of purchase, but the exchange stations could prevent frustration for people who are only learning of the flight bans right before a trip, or would have to fly to reach that point of purchase.
Originally intended to be a challenger to Apple's iPhone 7, the Note 7 has instead proven a disaster. Though first reactions were positive, dozens of battery fire incidents soon sprang up around the world. The company attempted to fix the situation with a recall, but subsequent fires forced the company to kill the product outright, something that will cost it billions of dollars.
45 Comments
Nothing like a good Reminder going to the airport that you can't take that bomb with you onto the plane!!! Talking about the on going bad press at this kind of thing continues. It's going to drag on and on for quite some time turning people off even more from wanting to buy any new Samesung phone.
Samsung and Philips are the two biggest Turds in technology, both crooked companies.
https://www.yahoo.com/news/philips-infineon-samsung-face-eu-antitrust-fines-050110597--finance.html?ref=gs
https://www.engadget.com/2012/12/05/eu-tv-cartel-fine/
http://phys.org/news/2014-09-eu-fines-samsung-philips-smartcard.html
Samsung had tables set up & helping customers at ORD - O'hare in Chicago.
Smart move. If someone finds that they can fly with their device but can get a new Samsugg galaxy on the spot, more may do this than get money back and switch brands.
Apple should have a booth there, too, for exchanging Note 7 with iPhone 7.