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Target launches 'Wallet' mobile payments platform, continues to ignore Apple Pay

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Target on Monday introduced Wallet, a new mobile payments platform that allows customers to pay for items at brick-and-mortar Target stores, and reap savings, using the Target app on iOS and Android.

Announced in a press release, the QR code-based system lets customers provision Target REDcards on their device, which can be used in conjunction with digital savings like Cartwheel offers and Weekly Ad coupons at checkout.

According to the company, Wallet is up to four times faster than other in-store payment types. Which payment systems were tested as part of Target's impromptu study is unknown.

"Wallet in the Target app makes checkout easier and faster than ever," said Mike McNamara, chief information and digital officer at Target. "Guests are going to love the convenience of having payment, Cartwheel offers, Weekly Ad coupons and GiftCards all in one place with Wallet."

Unlike NFC-based solutions like Apple Pay, Target's Wallet relies on generated QR codes that can be scanned at a point-of-sale terminal.

To pay, users are instructed to open the app, tap on "Wallet," scan coupon barcodes with an iPhone's camera, scan their Wallet barcode at the POS terminal for Cartwheel offers, then press "Pay." Provided screenshots also show options to make cash withdrawals from an associated debit card and apply gift card credit, but those features were left unmentioned in today's release.

Target is the latest big-box chain to roll out an in-house payments solution instead of adopting existing technologies like Apple Pay. Walmart, another Apple Pay holdout, debuted the QR code-based Walmart Pay to all U.S. stores last year.

It was Target and Walmart that led the charge against Apple Pay implementation in favor of in-house technology developed by the Merchant Customer Exchange consortium, of which both companies are founding members. Dubbed CurrentC, the mobile payments solution was touted as a segment competitor by MCX until the pilot program fizzled out last June. MCX subsequently sold the defunct platform to JPMorgan Chase earlier this year.

Earlier this year, a Target customer service representative gave Apple device owners false hope in a tweet saying the retailer was working to integrate Apple Pay in its stores. Target quickly denied the claims, noting it had no plans to make Apple Pay available beyond in-app purchases.

Those interested in taking advantage of Target's Wallet technology can download the company's app from the iOS App Store.



52 Comments

supadav03 10 Years · 503 comments

Garbage. Will not use. I implore others to avoid as well. No reason to not take NFC payments at this point in the game. Target wonders why sales have slumped and why their Black Friday was a failure. They don’t listen to what their customers want.

coolfactor 20 Years · 2342 comments

supadav03 said:
Garbage. Will not use. I implore others to avoid as well. No reason to not take NFC payments at this point in the game. Target wonders why sales have slumped and why their Black Friday was a failure. They don’t listen to what their customers want.

As Steve said, customers don't know what they want until you show it to them. But Target is totally misunderstanding that, in this case.

602warren 8 Years · 74 comments

I’d love to be able to say: Agggh! I refuse to shop at Target until they adopt Apple Pay! (Much like Ive done for WalMart) But let’s face it, it’s Target. Short of being involved in a plot to blow up the sun, they’ll probably always be loved by consumers. I’ll just refuse to use their “wallet” app, much like I’ve avoided the “savings” scam known as the RED card, and hope this initiative eventually dies. Simply opening up NFC payments to the wallet system of your choice, be it apple, android or other, is really the smartest move for consumers.

boltsfan17 12 Years · 2294 comments

supadav03 said:
Garbage. Will not use. I implore others to avoid as well. No reason to not take NFC payments at this point in the game. Target wonders why sales have slumped and why their Black Friday was a failure. They don’t listen to what their customers want.

Target should be accepting NFC payments but I don't understand how this is garbage for people that have the REDcard. I use the app all the time for Cartwheel offers. This is way more convenient since you scan the Cartwheel offer and its paying at the same time with your Target card.

BBMpls 8 Years · 4 comments

I used it yesterday. It worked really well for how I shop at Target ... using Redcard and Cartwheel. Right now it's not really a payment platform. It's more of a loyalty platform since it's only open to Redcard users. There's no reason to use it if you don't have a Redcard. Prior to yesterday, at checkout I would have to wait until all my items were scanned, then present my Cartwheel QR code and then use the chip reader with my Redcard and enter my PIN. Yesterday, it was scan the QR code and done. Payment and all coupons and discounts were applied at once. It was super fast!