Former Apple retail chief Ron Johnson says that the success he created with brick-and-mortar Apple Stores is based on a complete reworking of the traditional retail culture, built on customer relations and hands-on management.
Apple's flagship retail store in Hong Kong reportedly sold out of iPhone 4S units by lunchtime after Friday's launch of the popular smartphone attracted a crowd of more than 3,000 people.
Hundreds of people lined up for the release of the iPhone 4S in Hong Kong were reportedly dispersed by police Wednesday evening after customers got in an argument with professional queuers outside the Apple Store.
Apple has updated its official Apple Store application for iOS, adding the new "Personal Pickup" option, as well as an "Easy Pay" feature, which allows customers to pay for an item on their own, direct from an iPhone, while in a retail store.
Apple on Tuesday will launch a new mandatory training program to educate its retail managers on how to deal with unions.
Consumer interest in the iPhone 4S has not waned since the handset went on sale last month, as one new analysis has found most Apple stores run out of stock on a daily basis.
Apple will temporarily close its flagship Fifth Ave retail store in New York on Thursday evening in preparation for the unveiling of the newly redesigned glass cube on Friday at 10:00 a.m. Eastern.
A British Employment Tribunal has upheld Apple's decision to dismiss a retail store employee who violated company policy by posting derogatory comments about his employer on the Facebook social networking site.
Apple continues to expand its new in-store pickup option, as customers in New York City can now pick up online purchases from the company's retail locations.
Apple plans to give retail customers the ability to finalize their own in-store purchases via its iOS application for the iPhone, according to a new report.
Apple on Wednesday began offering customers in San Francisco the ability to order a product online and pick it up in a local retail store.
Customers may soon be able to buy a product from Apple's online store and pick it up in person at one of the company's retail outlets.
Before iPhone 4S preorders begin this Friday just after midnight Pacific Time, some customers can check their eligibility for discounted upgrade pricing through Apple's official website.
Apple finished up its September quarter this weekend with a coordinated retail rollout, opening seven stores across four continents.
Apple on Saturday opened its first retail store in Hong Kong to a crowd of hundreds of customers as part of an effort to continue its storied revenue growth in the Greater China region.
Apple is making preparations to try out a program that allows retail employees to borrow iPads from the company, according to a new report.
Apple has two major retail openings overseas planned for this week in Shanghai and Hong Kong, as the company also launched online stores in the Czech Republic, Hungary, Poland, and United Arab Emirates.
Customers report that Apple has begun shipping LED Thunderbolt Displays directly to them. Also, the company has reached a settlement with two New York stores that were allegedly selling knockoff goods and accessories. Finally, students at a top university in China are unhappy with an Apple Experience Center soon to open inside the campus library.
A day after shipping times slipped for a number of Apple products — most notably the soon-to-be-updated iPhone — the company has modified estimated shipping times to show items "in stock" rather than shipping within 24 hours.
A pair of new reports suggest Apple is shipping its new 27-inch Thunderbolt Display to its retail stores and resellers this week, while individual pre-orders are said to have shipping estimates of Sept. 15.
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Mikey Campbell
Josh Ong
AppleInsider Staff
Neil Hughes
Sam Oliver
Katie Marsal
Slash Lane
