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Topic: AppleCare

Apple faces class action lawsuit in Quebec over battery life

07/17/2019, 07:07 am

Quebec Superior Court has allowed a lawsuit against Apple on the grounds that batteries in the iPhone and other products are not durable for a reasonable length of time.

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Lowest prices ever: Upgraded 27-inch iMac 5K with AppleCare on sale for $1,589

07/09/2019, 09:07 pm

The lowest price ever on Apple's 2017 27-inch iMac 5K bundled with an AppleCare protection plan is in effect now exclusively for AI readers. Save $579 on the kit with free expedited shipping and a sales tax refund in select states.

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Apple retains leads in laptop technical support, but gap is narrowing

04/24/2019, 11:04 am

Apple has claimed the top spot on Laptop Magazine's 2019 customer service ratings, scoring 91 out of 100 based on a mix of phone and online performance.

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AppleCare+ for Mac reaches China, Spain, Taiwan & other new regions

03/20/2019, 03:03 pm

Mac buyers can now get AppleCare+ coverage in several more markets, two of the biggest additions being Spain and China.

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Everything new in iOS 12.2 beta 6: AirPower support & AppleCare+

03/19/2019, 03:03 pm

The release of Apple's iOS 12.2 appears imminent as the sixth beta was recently pushed out to developers with a number of new changes and refinements. AppleInsider goes through everything that is new in the latest -- and possibly last -- iOS 12.2 beta.

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iPhones with optional AppleCare available through Verizon's Visible network

01/24/2019, 10:01 am

Verizon's Visible carrier brand began selling iPhones on Thursday, moving away from a bring-your-own scheme it previously relied on.

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New phishing scam masquerades as Apple support call

01/04/2019, 05:01 pm

The latest scam targeting Apple device users is particularly insidious, appearing to come as a call from the company's real phone support number, according to a well-known security researcher.

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Apple spends $4.2m on office space to expand Elk Grove presence

10/11/2018, 12:10 pm

Apple is expanding its facilities in Elk grove, California, adding more office space to complement its existing operations at the campus, with the additional space likely to help expand its AppleCare operations already well-established in the area.

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What has changed with AppleCare+ for iPhone XS or Apple Watch and why you should consider coverage

09/18/2018, 01:09 pm

AppleCare+, Apple's warranty add-on service to help manage the cost of accidental damage, received some changes as part of the introduction of the iPhone XS and the Apple Watch Series 4. AppleInsider explains what has been altered, and why you should consider paying for the extra cover.

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Apple updates iOS GarageBand, Apple Support & Apple TV Remote apps with new options

09/17/2018, 02:09 pm

In conjunction with the release of iOS 12 and tvOS 12, Apple has updated three of its optional iOS apps, namely GarageBand, Apple Support, and Apple TV Remote.

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AppleCare+ adds theft and loss protection for iPhone, starts at $14.99 per month

09/12/2018, 03:09 pm

Overshadowed by Wednesday's hardware announcements, Apple is introducing a new tier to its AppleCare+ extended warranty service for iPhone that lets owners pay to protect against theft and loss.

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Apple again shatters record for services revenue with $9.5 billion in fiscal Q3

07/31/2018, 05:07 pm

Apple's services financial category jumped 31 percent year-over-year in the third fiscal quarter of 2018, its best performance ever.

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Apple Support app comes to over 20 new regions, picks up more languages

06/12/2018, 03:06 pm

On Tuesday the Apple Support app for iPhones and iPads became accessible in over 20 more regions, picking up nine new languages along the way.

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Apple's North Carolina 'Triangle' campus a 'done deal' if legislation passes

05/17/2018, 08:05 am

Apple's plan to set up a new campus in North Carolina's "Research Triangle" could be announced as early as June, with Republican legislators reportedly close to passing a financial incentives package granting benefits to the iPhone producer.

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Apple eyeing North Carolina's Research Triangle for new campus [u]

05/16/2018, 11:05 am

Apple reportedly has the Raleigh/Durham/Chapel Hill "Triangle" area at the top of its list for a new campus, with the state government working on an incentive package for the company.

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How to check if your Mac or iOS device is still covered under warranty or is protected by AppleCare

04/26/2018, 03:04 pm

If you have a problem with your Mac, iPhone or iPad that needs examination by the Genius Bar or another tech support member, it's usually handy to check if the hardware is still covered by warranties or one of the AppleCare programs, or if you can expect a heftier repair bill. AppleInsider details how to find out if you are still covered before you contact Apple's support teams.

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Killer Deals: $1,000 to $1,300 off plus free AppleCare on Apple's 15" MacBook Pro with no tax in most states

03/23/2018, 03:03 am

In addition to the lowest prices we've ever seen on Apple's Late 2016 15" MacBook Pro, Apple authorized reseller B&H is sweetening the deal even more by throwing in a free AppleCare extended protection plan valued at $379 -- with no tax in most states. Grab the bundles while supplies last.

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Apple's new US campus most likely to spring up in northeast, report argues

03/07/2018, 10:03 am

With the company having ruled out California and Texas, Apple's next big U.S. campus is most likely to pop up in a northeastern state, a report argued on Wednesday.

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Apple to pump $350B into US economy over next 5 years, pay record $38B in repatriation taxes [u]

01/17/2018, 01:01 pm

Looking to boost its domestic image, Apple on Wednesday announced that it expects to contribute $350 billion to the U.S. economy during the next five years, picking up some 20,000 jobs in the process. (Updated with internal letter from Tim Cook.)

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AppleCare+ price for iMac Pro remains unchanged at $169 despite new machine's cost

12/14/2017, 01:12 pm

Apple is making the decision for customers acquiring the iMac Pro to pick up AppleCare+ with their purchase easier, by keeping the price of the extended warranty service the same as for the iMac despite the increase in hardware cost.

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