Apple has agreed to pay out $95 million to settle a class action lawsuit that accuses the company of replacing products covered by AppleCare and AppleCare+ with refurbished devices, an alleged breach of advertised policies.
Federal indictments for multiple SIM-swapping conspiracies, Uber driver sues over iPhone seizure by police, and a botched iPhone sale leads to "malicious wounding."
Long an extra option for AppleCare+ buyers in the US, Apple has now extended the ability to purchase coverage for iPhone theft or loss, to both Australia and the UK.
Following the launch of AppleCare+ for Apple TV in April, Apple on Tuesday extended the standard AppleCare warranty plan for its set-top streamer by offering an additional year of coverage.
Apple's latest flagship tablet, the 12.9-inch iPad Pro, is its most expensive, and the company on Friday confirmed repairs will be slightly more dear than the 2020 model.
Apple will be required to offer at least three years of warranty in Spain after the country approved a new national consumer protection standard.
In certain major territories, including the U.S., Apple will now let users keep AppleCare+ for Mac active beyond its original three-year limit.
Apple will soon be changing the way serial numbers of Macs and MacBooks are created, with a switch to randomized numbers in early 2021 making it harder to suss out details about a device.
Five years after filing, a class action lawsuit accusing Apple of providing repair replacement devices that aren't "equivalent to new in reliability and performance" is set to go to trial in August.
If you need a repair for your iPhone, iPad, or Mac, it is best to find out if a warranty covers you before seeking a fix. Here's how to find out if your devices are still covered.
Apple has revealed the servicing costs of the AirPods Max, with buyers of the new personal audio accessories expected to shell out $59 if they want cover with AppleCare+.
Apple may be planning to release new hardware through a press release on Tuesday, Dec. 8, an internal memo to service providers suggests.
The cost of repairs for Apple's iPhone 12 are higher than those for the iPhone 11, Apple has confirmed, but the cost to replace the new Ceramic Shield glass-protected screens on the iPhone 12 and iPhone 12 Pro is the same as fixing the screen of the iPhone 11 Pro.
AppleCare+ for the new iPhone 12 and iPhone 12 mini starts at $149, while insuring iPhone 12 Pro models will start at $199.
Apple has expanded the monthly payment option for AppleCare+ to customers in Germany and the United Kingdom, enabling more people to sign up to the extended support service.
Apple is extending the window that U.S. and Canadian customers have to buy AppleCare subscriptions for their devices after purchase.
A mother and son in Switzerland are accused of passing off fake iPhones in a $1 million warranty scam that saw them exchanged for real ones by Apple.
Apple is rolling out monthly AppleCare+ payment options to customers in Canada, Australia and Japan.
Apple may soon be extending its AppleCare+ eligibility for its hardware from 60 days to a full year from the time of purchase, a report suggests.
During a US congressional probe, Apple on Wednesday revealed that the costs to operate its various repair programs have exceeded the revenues generated by those services for roughly a decade now, and went on to defended how it may refuse to service devices in certain situations.
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Mikey Campbell
Stephen Silver
William Gallagher
AppleInsider Staff
Mike Peterson
Malcolm Owen
Amber Neely
