AppleCare+ Express Replacement now available in the Apple Support app

A new update to the Apple Support app brings in-app Express Replacement Service and other improvements, including updated compatibility and bug fixes.

Mike Peterson 4 years ago 0

Apple agrees to $95M settlement in AppleCare class action

Apple has agreed to pay out $95 million to settle a class action lawsuit that accuses the company of replacing products covered by AppleCare and AppleCare+ with refurbished devices, an alleged breach of advertised policies.

Mikey Campbell 4 years ago 15

iPad used for bogus Walt Disney World tours in the Apple Crime Blotter

Federal indictments for multiple SIM-swapping conspiracies, Uber driver sues over iPhone seizure by police, and a botched iPhone sale leads to "malicious wounding."

Stephen Silver 4 years ago 1

AppleCare Protection Plan for Apple TV extended to three years

Following the launch of AppleCare+ for Apple TV in April, Apple on Tuesday extended the standard AppleCare warranty plan for its set-top streamer by offering an additional year of coverage.

Mikey Campbell 5 years ago 0

12.9-inch iPad Pro with M1 chip costs $699 to repair without AppleCare+

Apple's latest flagship tablet, the 12.9-inch iPad Pro, is its most expensive, and the company on Friday confirmed repairs will be slightly more dear than the 2020 model.

AppleInsider Staff 5 years ago 10

Apple products must come with three-year warranty in Spain

Apple will be required to offer at least three years of warranty in Spain after the country approved a new national consumer protection standard.

Mike Peterson 5 years ago 22

Apple now allows AppleCare+ for Mac to continue beyond three years

In certain major territories, including the U.S., Apple will now let users keep AppleCare+ for Mac active beyond its original three-year limit.

William Gallagher 5 years ago 8

Apple will switch to randomized serial numbers in early 2021

Apple will soon be changing the way serial numbers of Macs and MacBooks are created, with a switch to randomized numbers in early 2021 making it harder to suss out details about a device.

Malcolm Owen 5 years ago 27

Lawsuit over refurbished Apple service replacements heading to trial in August

Five years after filing, a class action lawsuit accusing Apple of providing repair replacement devices that aren't "equivalent to new in reliability and performance" is set to go to trial in August.

Mike Peterson 5 years ago 27

How to check your warranty on iPhone, iPad, or Mac

If you need a repair for your iPhone, iPad, or Mac, it is best to find out if a warranty covers you before seeking a fix. Here's how to find out if your devices are still covered.

Malcolm Owen 5 years ago 0

AirPods Max AppleCare+ costs $59, battery replacement $79, ear cushions $69

Apple has revealed the servicing costs of the AirPods Max, with buyers of the new personal audio accessories expected to shell out $59 if they want cover with AppleCare+.

Malcolm Owen 5 years ago 4

Apple service documents suggest new hardware release coming on Dec. 8

Apple may be planning to release new hardware through a press release on Tuesday, Dec. 8, an internal memo to service providers suggests.

Mike Peterson 5 years ago 73

iPhone 12 repair costs rise compared to iPhone 11

The cost of repairs for Apple's iPhone 12 are higher than those for the iPhone 11, Apple has confirmed, but the cost to replace the new Ceramic Shield glass-protected screens on the iPhone 12 and iPhone 12 Pro is the same as fixing the screen of the iPhone 11 Pro.

Malcolm Owen 5 years ago 1

iPhone 12 & iPhone 12 mini AppleCare+ costs $149, $199 for iPhone 12 Pro models

AppleCare+ for the new iPhone 12 and iPhone 12 mini starts at $149, while insuring iPhone 12 Pro models will start at $199.

Amber Neely 5 years ago 2

AppleCare+ monthly payment option extended to Germany, UK

Apple has expanded the monthly payment option for AppleCare+ to customers in Germany and the United Kingdom, enabling more people to sign up to the extended support service.

Malcolm Owen 5 years ago 3

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