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Wistron found to be committing violations of labor laws in Indian iPhone assembly plant

A report from the Karnataka state authorities found that Wistron's Narasapura production plant in India exploited its workers, noting wage underpayment, poor working conditions, and irregular hours.

After a protest at the Wistron plant turned violent, Karnataka's Department of Factories, Boilers, Industrial Safety and Health deemed that the major iPhone assembler had been exploiting its workers.

The primary investigation also uncovered that Wistron's Human Resources department had poor knowledge of labor regulations designed to keep workers safe, according to the South China Morning Post.

Investigations found that the factory did not have enough staff to manage the 10,500 workers, of which 8,500 were contracted and not full-time employees. A senior official in the labor department noted that Wistron should have been more proactive in enforcing sound labor practices.

Wistron's managing director Sudipto Gupta said that the company would work with state authorities to prevent a reoccurrence of the incident.

Hundreds of workers had been arrested or detained by the police after the incident, with Wistron claiming that the riot resulted in up to $7 million in damages.

The primary cause of the riots were ongoing and widespread salary disputes. Workers alleged an engineering graduate was promised Rs 21,000 ($285) per month but instead had received Rs 16,000 ($217) at first, which then reduced down to Rs 12,000 ($163) in the last three months. Non-engineers allegedly had salaries cut to 8,000 ($108), and some claimed to have been paid as little as Rs 500 ($6.78.)

AICCTU, a prominent Indian trade union, spoke out against the Indian government for its lack of action against iPhone assembly partner Wistron shortly after the riots.

The Narasapura plant had reportedly been hiring large numbers of workers, with initial efforts from August aiming to hire 2,000 workers with a final goal of generating 10,000 jobs.

Apple continues to expand its production capacity in India, in part to help with sales in the region, but also to potentially diversify its overall manufacturing operation from a China-centric strategy.

Wistron, as well as fellow Apple assembly partners Foxconn and Pegatron, applied to India's $6.6 billion Production-Linked Incentive Scheme, which aims to build up manufacturing in India by attracting smartphone and mobile device producers.



58 Comments

GeorgeBMac 8 Years · 11421 comments

It happened here in the U.S. at the turn of the 19th century where industry and government colluded with each other and government failed to protect the lives, rights and well being of its people.
That is what happened here:   A company took advantage of the fact it was operating in an environment where it had impunity from government oversight -- so workers had little choice but to either accept the worker abuse or to take things into their own hands -- just like American workers did in the violent strikes and riots through the 20 years before and after 1900.

thrang 17 Years · 1037 comments

While I understand that Wistron is responsible here, Apple does not look good with what appears to be a lack of oversight, especially of a newer operation. 

Unless Wistron was cooking numbers that Apple reviewed. But I would think the would have a large team of inspectors to independently and directly verify compliance with their contract standards.

GeorgeBMac 8 Years · 11421 comments

thrang said:
While I understand that Wistron is responsible here, Apple does not look good with what appears to be a lack of oversight, especially of a newer operation. 

Unless Wistron was cooking numbers that Apple reviewed. But I would think the would have a large team of inspectors to independently and directly verify compliance with their contract standards.

Apple didn't go into India because they wanted to.   They went there (with one of their suppliers) due to extortion by the Indian government.   They likely knew that their hands were tied and their options limited.

elijahg 18 Years · 2842 comments

thrang said:
While I understand that Wistron is responsible here, Apple does not look good with what appears to be a lack of oversight, especially of a newer operation. 

Unless Wistron was cooking numbers that Apple reviewed. But I would think the would have a large team of inspectors to independently and directly verify compliance with their contract standards.

Apple didn't go into India because they wanted to.   They went there (with one of their suppliers) due to extortion by the Indian government.   They likely knew that their hands were tied and their options limited.

India forced Apple, an American company with no ties to India, to sell their phones there? Huh. That's definitely out of order.

wizard69 21 Years · 13358 comments

Apple needs to be held accountable here.   It’s bad enough that they are using slave labor in China, that will not be tolerated in a freer country like India.  Beyond that the wages highlight just how low Apple will go to enhance margins.   Exploitation is exactly that no matter how much you try to distance yourself.    I really don’t think Cook grasps how bad his behavior is in this regard.