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Topic: Consumer Reports

25% of Microsoft Surface owners report problems within 2 years, Consumer Reports finds

08/10/2017, 11:08 am

A new, large survey of Microsoft Surface owners found that a quarter of those using the hybrid devices experience problems by the second year of ownership, raising questions about the reliability of the company's iPad and MacBook competitors.

53 comments

Consumer Reports now recommends MacBook Pro after Apple software fix

01/12/2017, 05:01 pm

In a bit of backpedaling, Consumer Reports on Thursday said it can now recommend Apple's new MacBook Pro lineup after a software fix remedied battery life inconsistencies found in previous testing.

56 comments

Apple says hidden Safari setting led to flawed Consumer Reports MacBook Pro battery tests

01/10/2017, 11:01 am

Battery tests conducted by Consumer Reports showing inconsistent uptime with Apple's new MacBook Pro were inaccurate, Apple said on Tuesday, explaining that the publication had enabled a hidden setting in its Safari browser.

118 comments

Apple tops Consumer Reports satisfaction survey for computer technical support

05/29/2015, 10:05 am

Apple once again ranked highest this year on an annual Consumer Reports satisfaction survey for computer support services, the magazine has revealed in its July issue.

15 comments