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Apple's AirPods fail to earn Consumer Reports recommendation, beaten by Samsung's Galaxy Buds

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In its latest head-to-head headphone review, Consumer Reports pitted Apple's AirPods against Samsung's Galaxy Buds to find the cheaper Samsung model sounds better, lasts longer and is an all-around top performer.

The comparison, published on Tuesday, reached many of the same conclusions as AppleInsider's Galaxy Buds review from March, albeit applied to the — slightly — tweaked second-generation AirPods.

In short, Samsung's entry into the "smart earbud" category beats Apple's wireless headphones in the sound department, battery life, control options and, for Samsung smartphone owners, ease-of-use. Galaxy Buds also apes niceties pioneered by Apple, including an open-to-pair case mechanism compatible with certain Galaxy phone models.

Just as AirPods revert to limited functionality when paired to an Android device, Samsung's buds don't play nice with iPhone. That said, Consumer Reports believes the Samsung model is more functional on iOS than AirPods are when paired to an Android device.

Curiously, the report goes one step beyond crowning Samsung a victory, and denies AirPods a coveted "recommended" rating. According to Consumer Reports' Thomas Germain, Apple's product "didn't score well enough" in the publication's tests to warrant a recommendation, despite plaudits for iOS integration and a streamlined user experience.

Consumer Reports does note AirPods turned in a "decent" performance reproducing music and movies, and will "sound perfectly acceptable" to some users. AirPods' phone call audio and carrying case were also given the thumbs-up.

"The AirPods don't sound terrible — far from it. But when you listen back-to-back with the Samsung Galaxy Buds, the difference is undeniable. You don't have to be an audio snob to hear it," Germain writes.

Consumer Reports has a somewhat controversial history when it comes to grading Apple's latest releases, with some alleging the publication trades on the tech giant's name to drive readership. In 2016, for example, the reviewers failed to recommend MacBook Pro for the first time, a decision later reversed after discussions with Apple and a software update. A quick dismissal of HomePod in 2018 again stoked claims of bias.

Following the HomePod kerfuffle, AppleInsider was granted an inside look at the publication's facilities and testing methodologies. At the time, Consumer Reports reviewers and editors denied undue prejudice against Apple, saying their results are objective and based entirely on analytical and data-driven methodology.



85 Comments

godofbiscuits 10 Years · 249 comments

They still haven’t figured out how to deal with Apple as a special case in the wider tech market. 

slurpy 15 Years · 5390 comments

People still give a shit about consumer reports? Really? Not a single human being I know consults them for anything. Not even "recommended"? Fucking laughable. They're an insanely well designed product and work incredibly well. 

I see a few hundred people wearing Airpods a day. Insanely popular. Galaxy Buds? Pretty much zero. 

arlor 13 Years · 533 comments

slurpy said:
People still give a shit about consumer reports? Really? Not a single human being I know consults them for anything. Not even "recommended"? Fucking laughable. They're an insanely well designed product and work incredibly well. 

I see a few hundred people wearing Airpods a day. Insanely popular. Galaxy Buds? Pretty much zero. 

I don't usually examine people's choice of earphones, but Consumer Reports has more than 6 million subscribers. That's quite substantial for a publication nowadays. The New Yorks Times has about 4 million. 

MplsP 8 Years · 4047 comments

so out of curiosity, has anyone here directly compared the sound quality of AirPods vs. the Galaxy Buds? I haven't used either. I've seen reports on the sound quality of AirPods ranging from 'incredible' to 'about the same as the headphones that come with an iphone.' but personally can't comment one way or the other.

Unlike other things, it's virtually impossible to do a truly blinded test with these, and despite their claims to the contrary, CU does have its biases, just as people on AI tend to.

radarthekat 12 Years · 3904 comments

First, it wasn’t until Apple showed the way.  Par for the course on that one.

Second, sound quality is subjective, but okay, Samsung makes good hardware.

Third, if they’re saying the Samsung product serves the Android market better and AirPods serve the iOS market better, what’s the point?