Galaxy Note 7

Samsung hopes to fend off interest in iPhone, overcome Note 7 disaster by pre-announcing 2017 Note 8

As part of the continuing Galaxy Note 7 fire debacle, Samsung is not only offering financial incentives for customers to trade their problematic phone for a Galaxy S 7 phone and stay in the Samsung ecosystem in the face of pressure from the iPhone 7, but it is also saying that customers in the country will be able to exchange a Galaxy S 7 for the forthcoming Galaxy Note 8 for half the normal price.

Mike Wuerthele | 8 years ago

Note 7 owners launch first of several class action lawsuits in South Korea

Samsung is set to face multiple South Korean lawsuits over the Galaxy Note 7, amid reports that it's still looking to track down the cause of battery fires, and offering Koreans discounted upgrades to next year's flagship phones — including the Note 8.

Roger Fingas | 8 years ago

Samsung sets up Note 7 exchange booths at airports around the world

Samsung is now running exchange stations at airports around the world, hoping to catch any lingering Galaxy Note 7 owners before they get onboard a plane with the phone — something that's now prohibited or outright illegal in some instances.

Roger Fingas | 8 years ago

US government bans defunct Galaxy Note 7 from all flights citing fire threat

On Friday several U.S. safety agencies banned the Samsung Galaxy Note 7 from flights, all but killing the usefulness of the smartphone for the few people willing to hold onto it in spite of fire risks.

Roger Fingas | 8 years ago

Samsung now projects $5.3B hit on profits from Note 7 fires

As a result of having to recall and eventually kill off the Galaxy Note 7, Samsung on Friday predicted a further $3 billion reduction in operating profits through March 2017, beyond the $2.3 billion it already announced.

Roger Fingas | 8 years ago

Samsung extends $100 in extra credit to US owners of fire-prone Galaxy Note 7

Looking to soften some of the damage to its brand, Samsung is extending an extra $100 in credit to U.S. Galaxy Note 7 owners willing to exchange the phone for another Samsung device.

Roger Fingas | 8 years ago

Corporate culture, haste reportedly at core of Samsung mishandling of Note 7 situation

The Galaxy Note 7 botched recall was apparently induced as a result of corporate secrecy plus a lack of communication between test engineers — and the company still can't reproduce the fires in the testing labs.

Mike Wuerthele | 8 years ago

Samsung cuts Q3 profit estimates by $2.3B on ending Note 7 production

Samsung Electronics on Wednesday cut its third-quarter operating profit estimates by $2.3 billion, suggesting the amount of damage done by ending production of the Galaxy Note 7.

Roger Fingas | 8 years ago

Hammer finally falls as Samsung Galaxy Note 7 is officially, permanently discontinued

A day after Samsung issued two statements declaring that it was "adjusting production" of the troubled Galaxy Note 7 to respond to complaints and fires, the company announced on Tuesday that it has "consequently decided to stop production" — but the consequences of the entire debacle may extend for some time.

Mike Wuerthele | 8 years ago

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Samsung halts Galaxy Note 7 sales, tells users to stop using device

Samsung's Galaxy Note 7 is in the throes of death. The Korean tech giant on Monday halted global sales of its latest phablet phone, issuing a statement telling owners to power down and stop using the handset as it could pose a safety hazard.

Mikey Campbell | 8 years ago

More Galaxy Note 7 fires reported as cryptic communications from Samsung complicate exchange process

The Samsung Galaxy Note 7 situation continues to worsen, as two more replacement phones have lit on fire — and communications from Samsung to afflicted customers trying to return their devices and the general public about the issue is compounding the problem.

Mike Wuerthele | 8 years ago

Samsung suspends production of Galaxy Note 7, AT&T and T-Mobile stop offering replacements [u: Verizon, too]

Following a recall and efforts to fix dangerous flaws with its flagship phablet Galaxy Note 7, Samsung is now said to have temporarily suspended production of the jumbo-sized handset entirely, while U.S. carriers AT&T and T-Mobile have announced they will no longer offer replacement units.

Neil Hughes | 8 years ago

Two more Galaxy Note 7 phones catch fire, Samsung allegedly stonewalling users

Another two of Galaxy Note 7 phones that were replaced under the recall have lit on fire, with a text inadvertently sent to one of the owners in the middle of support communication exchanges suggesting that Samsung is attempting to "slow down" user complaints about the phone.

Mike Wuerthele | 8 years ago

AT&T might halt Samsung Galaxy Note 7 sales due to safety risks, other carriers offer swaps

Two days after a smoldering Samsung device caused the evacuation of a Southwest Airlines plane, executives at U.S. cellular carrier AT&T are reportedly considering stopping all Galaxy Note 7 sales and replacements citing safety concerns.

Mikey Campbell | 8 years ago

Samsung's chip & display businesses rescue profits in wake of exploding Note 7 recall

Samsung Electronics' estimated operating profits grew 5.6 percent in the third quarter in spite of its massive Galaxy Note 7 recall, buoyed by increased chip and display sales.

Roger Fingas | 8 years ago

Samsung Galaxy fire blamed in evacuation of Southwest flight [u]

Southwest Airlines evacuated 75 passengers from a flight preparing to take off from Louisville Airport in Kentucky after smoke from a Samsung Galaxy phone filled the cabin. The phone was a replacement Galaxy Note 7 that had been powered down for takeoff.

Daniel Eran Dilger | 8 years ago

101

Samsung Note 7 battery fire woes triggered by rush to beat Apple's iPhone 7 - report

The battery fires and eventual recall of the Galaxy Note 7 can all be traced to Samsung executives wanting to rush the phone, based on rumors Apple's iPhone 7 wouldn't have any major improvements, according to a report.

Roger Fingas | 8 years ago

U.S. urges Samsung Galaxy Note 7 owners to stop use, return after 26 burned, 55 property damage fires

The U.S. Consumer Product Safety Commission today issued an announcement urging anyone using a Samsung Galaxy Note 7 purchased before today to "immediately stop using and power down" the device and seek a replacement or refund, due to the risk of battery overheating and fires.

Daniel Eran Dilger | 8 years ago

Samsung Galaxy Note 7 recall seen as a 'gift' to Apple and its iPhone 7 Plus launch

The timing of Samsung's Galaxy Note 7 phablet recall could be a boon for Apple and this Friday's debut of the iPhone 7 Plus, one analyst believes, as preorder lead times are said to be on pace with expectations.

Neil Hughes | 8 years ago

Some US airlines prohibiting use of any Samsung phones in wake of Note 7 recall

Fallout from the Galaxy Note 7 recall is escalating, with some airlines disallowing any use of Samsung mobile devices in-flight, following reports of multiple incidences of property damage in the U.S.

Mike Wuerthele | 8 years ago

Galaxy Note 7

Samsung hopes to fend off interest in iPhone, overcome Note 7 disaster by pre-announcing 2017 Note 8

Note 7 owners launch first of several class action lawsuits in South Korea

Samsung sets up Note 7 exchange booths at airports around the world

US government bans defunct Galaxy Note 7 from all flights citing fire threat

Samsung now projects $5.3B hit on profits from Note 7 fires

Samsung extends $100 in extra credit to US owners of fire-prone Galaxy Note 7

Corporate culture, haste reportedly at core of Samsung mishandling of Note 7 situation

Samsung cuts Q3 profit estimates by $2.3B on ending Note 7 production

Hammer finally falls as Samsung Galaxy Note 7 is officially, permanently discontinued

Latest comparisons

M4 14-inch MacBook Pro vs M3 14-inch MacBook Pro compared: A portable speed boost

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How Apple's smart home revolution begins in 2025

Sonos Sub 4 review: A minor update helps future proof the high-end subwoofer

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Samsung halts Galaxy Note 7 sales, tells users to stop using device

More Galaxy Note 7 fires reported as cryptic communications from Samsung complicate exchange process

Samsung suspends production of Galaxy Note 7, AT&T and T-Mobile stop offering replacements [u: Verizon, too]

Two more Galaxy Note 7 phones catch fire, Samsung allegedly stonewalling users

AT&T might halt Samsung Galaxy Note 7 sales due to safety risks, other carriers offer swaps

Samsung's chip & display businesses rescue profits in wake of exploding Note 7 recall

Samsung Galaxy fire blamed in evacuation of Southwest flight [u]

Samsung Note 7 battery fire woes triggered by rush to beat Apple's iPhone 7 - report

U.S. urges Samsung Galaxy Note 7 owners to stop use, return after 26 burned, 55 property damage fires

Samsung Galaxy Note 7 recall seen as a 'gift' to Apple and its iPhone 7 Plus launch

Some US airlines prohibiting use of any Samsung phones in wake of Note 7 recall

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