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Topic: Samsung

Samsung takes out full-page ad to apologize to Galaxy Note 7 users for quality issues

11/08/2016, 08:11 am

Attempting to put the Galaxy Note 7 debacle behind it, Samsung has paid for a full-page apology to consumers that appeared on Tuesday in the New York Times, Wall Street Journal, and Washington Post.

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Samsung to debut Viv-based AI assistant alongside Galaxy S8

11/07/2016, 03:11 pm

Samsung on Monday confirmed plans to include a new AI assistant with its upcoming Galaxy S8 smartphone, which should make use of the technology it acquired from Viv -- a firm founded by some of the people behind Apple's Siri.

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Led by Air & mini, Apple's iPad grows lead in shrinking global tablet market

10/31/2016, 01:10 pm

Even with iPad shipments and the market as a whole shrinking year-over-year, Apple still managed to grow its share of the tablet industry in the September quarter, according to research data published on Monday.

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Samsung still No. 1 smartphone vendor, but Note 7 knocked marketshare back to 2014

10/27/2016, 03:10 am

Leaning on an expansive lineup of affordable Android handsets, Samsung retained its spot as the world's top smartphone vendor for the third quarter of 2016, according to research firm IDC. However, premium phone makers -- Apple and Samsung included -- are being squeezed from the bottom, as manufacturers of cheaper Android alternatives gained ground.

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Galaxy Note 7 fiasco leaves Samsung mobile profits a smoldering ash pile

10/26/2016, 10:10 pm

As expected, the Galaxy Note 7 disaster set fire to Samsung's operating profits in the September quarter, with the company's mobile unit posting a 96 percent decline to 100 billion Korean won (about $87.9 million) as compared to the same time last year.

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Samsung hopes to fend off interest in iPhone, overcome Note 7 disaster by pre-announcing 2017 Note 8

10/25/2016, 03:10 pm

As part of the continuing Galaxy Note 7 fire debacle, Samsung is not only offering financial incentives for customers to trade their problematic phone for a Galaxy S 7 phone and stay in the Samsung ecosystem in the face of pressure from the iPhone 7, but it is also saying that customers in the country will be able to exchange a Galaxy S 7 for the forthcoming Galaxy Note 8 for half the normal price.

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Note 7 owners launch first of several class action lawsuits in South Korea

10/24/2016, 09:10 am

Samsung is set to face multiple South Korean lawsuits over the Galaxy Note 7, amid reports that it's still looking to track down the cause of battery fires, and offering Koreans discounted upgrades to next year's flagship phones -- including the Note 8.

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Apple's iPhone leads in JD Power satisfaction survey of US carrier customers

10/20/2016, 11:10 am

In terms of customer satisfaction Apple is the most popular smartphone brand among U.S. carrier subscribers, according to two new J.D. Power studies, though that position isn't absolute.

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Samsung sets up Note 7 exchange booths at airports around the world

10/18/2016, 11:10 am

Samsung is now running exchange stations at airports around the world, hoping to catch any lingering Galaxy Note 7 owners before they get onboard a plane with the phone -- something that's now prohibited or outright illegal in some instances.

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US government bans defunct Galaxy Note 7 from all flights citing fire threat

10/14/2016, 05:10 pm

On Friday several U.S. safety agencies banned the Samsung Galaxy Note 7 from flights, all but killing the usefulness of the smartphone for the few people willing to hold onto it in spite of fire risks.

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Samsung now projects $5.3B hit on profits from Note 7 fires

10/14/2016, 11:10 am

As a result of having to recall and eventually kill off the Galaxy Note 7, Samsung on Friday predicted a further $3 billion reduction in operating profits through March 2017, beyond the $2.3 billion it already announced.

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Samsung extends $100 in extra credit to US owners of fire-prone Galaxy Note 7

10/13/2016, 11:10 am

Looking to soften some of the damage to its brand, Samsung is extending an extra $100 in credit to U.S. Galaxy Note 7 owners willing to exchange the phone for another Samsung device.

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Corporate culture, haste reportedly at core of Samsung mishandling of Note 7 situation

10/12/2016, 02:10 pm

The Galaxy Note 7 botched recall was apparently induced as a result of corporate secrecy plus a lack of communication between test engineers -- and the company still can't reproduce the fires in the testing labs.

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Samsung cuts Q3 profit estimates by $2.3B on ending Note 7 production

10/12/2016, 11:10 am

Samsung Electronics on Wednesday cut its third-quarter operating profit estimates by $2.3 billion, suggesting the amount of damage done by ending production of the Galaxy Note 7.

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Supply chain reports claim Apple will gain smartphone marketshare in 2016, 2017

10/12/2016, 09:10 am

New supply chain reports suggest that the global smartphone market will expand 7 percent in both 2016 and 2017, with Apple both the only US-based company on the list, and closing the gap with Samsung.

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Full transcript of Apple v. Samsung Supreme Court hearing illustrates case complexities

10/11/2016, 10:10 pm

The U.S. Supreme Court on Tuesday published a transcript of the day's initial oral hearing of the high-stakes patent battle between Apple and Samsung, highlighting the complexities that face justices on how to properly adjudicate the case.

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US Supreme Court shows flexibility in first day of Samsung v. Apple case

10/11/2016, 04:10 pm

In hearing oral arguments from Apple and Samsung, justices for the U.S. Supreme Court hinted at some willingness to consider Samsung's position as it fights for reduced damages in a case over infringed iPhone design patents.

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End of Galaxy Note 7 predicted to help Apple, but 'big beneficiaries' could be other Android devices

10/11/2016, 03:10 pm

While investment firm Wells Fargo Securities believes Apple and its newly released iPhone 7 Plus will benefit from the discontinuation of the dangerous Galaxy Note 7, it also believes that the greatest potential for gains could be non-Samsung Android handsets.

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Hammer finally falls as Samsung Galaxy Note 7 is officially, permanently discontinued

10/11/2016, 09:10 am

A day after Samsung issued two statements declaring that it was "adjusting production" of the troubled Galaxy Note 7 to respond to complaints and fires, the company announced on Tuesday that it has "consequently decided to stop production" -- but the consequences of the entire debacle may extend for some time.

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Samsung halts Galaxy Note 7 sales, tells users to stop using device

10/10/2016, 06:10 pm

Samsung's Galaxy Note 7 is in the throes of death. The Korean tech giant on Monday halted global sales of its latest phablet phone, issuing a statement telling owners to power down and stop using the handset as it could pose a safety hazard.

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