The cost of repairs for Apple's iPhone 12 are higher than those for the iPhone 11, Apple has confirmed, but the cost to replace the new Ceramic Shield glass-protected screens on the iPhone 12 and iPhone 12 Pro is the same as fixing the screen of the iPhone 11 Pro.
During a US congressional probe, Apple on Wednesday revealed that the costs to operate its various repair programs have exceeded the revenues generated by those services for roughly a decade now, and went on to defended how it may refuse to service devices in certain situations.
Apple Stores are performing better than ever for the company's sales, analysis of Apple's 10-K filing by JP Morgan suggests, and at the same time Apple accelerated its rate for repurchasing shares in August, improving prospects for long-term investors by rebuying at opportunistic times.
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A California judge on Tuesday certified a class of consumers accusing Apple of furnishing refurbished replacement products to AppleCare and AppleCare+ customers, a strategy that allegedly contradicts the company's advertised policies.