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AppleCare

AppleCare

Last updated: 2 days ago

AppleCare is the device service and protection platform for your Apple products. If anything goes wrong with your device during the coverage period, a small fee is paid to repair the device using new or certified new parts. Every Apple product gets 90 days of support with a one year warranty and users must upgrade to AppleCare+ prior to coverage lapsing to get the benefits for two years or longer.

● Protection plan for your Apple products
● Can be paid in monthly installments or lump sum
● Small fee needed to repair or replace a damaged device
● Theft and loss coverage available for iPhone
● Only two repair incidents allotted under the plan


All-new Apple products come with a one-year limited warranty and 90 days of free technical support. If customers want more coverage for their new devices, they can pay for AppleCare+ plans directly from Apple.

Customers have 30 to 60 days to activate AppleCare+ from the time of purchase. For many Apple devices, the coverage can be activated from the Settings app.

How AppleCare Works

The basic device warranty covers manufacturer defects or failures, like bending, dents, or dead pixels. AppleCare builds on this by adding accidental damage repair and remote software support. It functions like car insurance where you pay for the extended coverage upfront then pay a deductible when needed.

AppleCare+ is available across all Apple devices AppleCare+ is available across all Apple devices

Damage done to devices by user action like unauthorized repair or modification, illegal software manipulation or download, or other non-accident related events is not covered by AppleCare, and Apple will turn customers away or require full device replacement.

Apple will not provide support on devices that have not been updated to the latest software version.

Price and Coverage

Mac

13-inch MacBook Pro 13-inch MacBook Pro

Devices covered by this plan:

  • Your Mac computer
  • The battery when less than 80% capacity
  • Accessories included in the box
  • Apple memory
  • AirPort devices if purchased within two years of the Mac
  • Apple USB SuperDrive

Screen or enclosure damage will cost you $99 to repair, and any other damage will cost $299. Customers only get two out-of-warranty repairs covered by AppleCare+ and will pay full price after using those up.

AppleCare+ is available for all modern Macs and gets you three years of coverage.

Current AppleCare Deals

Adorama is offering AppleInsider readers $80 off AppleCare+ for the 16-inch MacBook Pro. Use coupon code APINSIDER with our special 16-inch MacBook Pro pricing links to get your discount on an eligible 16-inch MacBook Pro.

Adorama is also offering a $60 discount on AppleCare+ for the 13-inch MacBook Pro. Use the same coupon code APINSIDER to get the bonus discount alongside exclusive 13-inch MacBook Pro prices using these activation instructions.

iPhone

The iPhone 11 Pro and iPhone 11 Pro Max The iPhone 11 Pro and iPhone 11 Pro Max

Devices covered by this plan:

  • Your iPhone
  • The battery when less than 80% capacity
  • Accessories included in the box

Screen damage will cost you $29 to repair, and any other damage will cost $99. Customers only get two out-of-warranty repairs covered by AppleCare+ and will pay full price after using those up.

AppleCare+ is available for all currently supported iPhones. There is an additional theft and loss program exclusive to iPhone. Only the models sold by Apple can have a subscription-based AppleCare+ service.

2 years of AppleCare+ with one-time payment:

  • $149 standard
  • $219 with theft and lost protection

2 years of AppleCare+ with one-time payment:

  • $199 standard
  • $269 with theft and lost protection

Up to 5 years of coverage with monthly payments:

  • $9.99/mo. standard
  • $13.49/mo. with standard theft and loss protection

2 years of AppleCare+ with one-time payment:

  • $149 standard
  • $219 with theft and lost protection

Up to 5 years of coverage with monthly payments:

  • $7.99/mo. standard
  • $11.49/mo. with theft and loss protection

2 years of AppleCare+ with one-time payment:

  • $79 standard
  • $149 with theft and lost protection

Up to 5 years of coverage with monthly payments:

  • $3.99/mo. standard
  • $7.49/mo. with theft and loss protection

2 years of AppleCare+ with one-time payment:

  • $199 standard
  • $299 with theft and lost protection

Up to 5 years of coverage with monthly payments:

  • $9.99/mo. standard
  • $14.99/mo. with theft and loss protection

iPhone XR

2 years of AppleCare+ with one-time payment:

  • $149 standard
  • $249 with theft and lost protection

Up to 5 years of coverage with monthly payments:

  • $7.99/mo. standard
  • $12.99/mo. with theft and loss protection

iPhone XS and iPhone XS Max

2 years of AppleCare+ with one-time payment:

  • $199 standard
  • $299 with theft and lost protection

iPhone 8 and iPhone 7

2 years of AppleCare+ with one-time payment:

  • $129 standard
  • $199 with theft and lost protection

iPhone 8 Plus and iPhone 7 Plus

2 years of AppleCare+ with one-time payment:

  • $149 standard
  • $249 with theft and lost protection

Deductibles paid for loss or theft depend on the model affected:

  • $149.00 for iPhone SE
  • $199.00 for iPhone 8, iPhone 7, and iPhone 6s
  • $229.00 for iPhone 11, iPhone XR, iPhone 8 Plus, iPhone 7 Plus, and iPhone 6s Plus
  • $269.00 for iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max, and iPhone X

iPad

A 12.9-inch iPad Pro A 12.9-inch iPad Pro

Devices covered by this plan:

  • Your iPad
  • The battery when less than 80% capacity
  • One Apple Pencil
  • One Apple-branded iPad Keyboard
  • AirPort devices if purchased within two years of the iPad
  • Accessories included in the box

All repairs for the iPad cost $49 for any accidental damage and $29 for Apple Pencil or Apple-branded keyboard. AppleCare+ covers two incidents.

The insurance is available for all modern iPads and gets you two years of coverage.

Apple Watch

Apple Watch can be covered by AppleCare+ Apple Watch can be covered by AppleCare+

Devices covered by this plan:

  • Your Apple Watch
  • The battery when less than 80% capacity
  • Accessories included in the box

Repairs cost $69 for the standard Apple Watch and Apple Watch Nike. The more expensive Apple Watch Edition and Apple Watch Hermes can be repaired for $79.

AppleCare+ is available for all modern Apple Watches and covered two accidental damage repairs over two years.

Apple Display

Devices covered by this plan:

  • Your Apple display
  • Included power cord
  • One Apple-branded display stand and one Apple-branded mount when purchased at the same time

Service will cost $99 for a damaged screen or enclosure, and $299 for any other damage. Two incidents are covered by insurance.

AppleCare+ is available for the Pro Display XDR for a 3-year plan at $499.

HomePod

HomePod HomePod

Devices covered by this plan:

  • Your HomePod
  • AirPort devices if purchased within two years of the HomePod

Repairs will cost $39 for any HomePod incident or $15 for any HomePod mini incident, and the insurance will only cover two incidents.

AppleCare+ is available for two years of coverage at $39 for the HomePod and $15 for the HomePod mini.

Headphones

AirPods Pro are one of several headphones sold by Apple AirPods Pro are one of several headphones sold by Apple

Devices covered by this plan:

  • Your headphones
  • The battery when less than 80% capacity
  • Included accessories in the box

All repairs cost $29 for any damage to any model.

AppleCare+ is available for all Apple and Beats by Dre headphones and covers two years at $29.

  • AirPods
  • AirPods Pro
  • Beats EP
  • Beats Pro
  • Beats Solo Pro
  • Beats Solo3 Wireless
  • Beats Studio3 Wireless
  • BeatsX
  • Powerbeats
  • Powerbeats Pro
  • Powerbeats3 Wireless

Apple TV

The Apple TV has a unique AppleCare Protection Plan

Devices covered by this plan:

  • Your Apple TV
  • AirPort devices if purchased within two years of the iPad
  • Included accessories in the box

Apple TV has a unique plan called the "AppleCare Protection Plan" at $39. There are no associated fees for repair because this isn't an insurance plan, but a warranty extension with better support options.

Apple does not expect accidental damage to come to a TV box that doesn't need to be moved or touched at any time after installation.

AppleCare is available for the current Apple TV 4 and Apple TV 4K.

 
 

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