If you're missing the manual for your iPhone, Mac, iPad, or other Apple device, Apple's new and unified Manuals, Specs, and Downloads page has you covered.
A report that revealed Apple's "Ask" tool may not have been the whole story, with a leaker exclusively telling AppleInsider that the project goes beyond a simple language learning model or generative AI tool.
Apple is reportedly testing an AI tool called "Ask" for AppleCare support advisors that generate answers using data learned from an internal database.
Apple Vision Pro users don't have any recourse for forgetting a passcode beyond visiting an Apple Store or shipping their headset off to be reset.
The Apple Support app continues to add new features to help customers, with the latest update geared towards physical retail stores.
Apple customers seeking help through the iPhone maker's support pages are occasionally seeing errors when looking for answers, in what seems to be a minor web server issue.
The Apple Support app is now usable by even more Apple users, with three new languages and an expansion into 118 new regions bringing the software tool to a wider audience.
Apple has updated its Apple Support app with a new feature that allows users to get pricing estimates for specific repairs and service options.
Apple has announced a new service dubbed Apple Business Essentials, which packages device management, Apple Support, and iCloud into a single flexible subscription plan for enterprise users.
A new update to the Apple Support app brings in-app Express Replacement Service and other improvements, including updated compatibility and bug fixes.
Some of Apple's iPhone 12 cases appear to be shipping out to customers without speaker holes on the bottom, according to user reports.
Apple has updated the Apple Support app to version 4.1, which includes new features like Wallet support for Genius Bar appointments and Accessibility improvements.
On Tuesday, Apple issued a major update of the Apple Support app for iOS and iPadOS, adding Dark Mode, easier navigation, and enhanced chat and call options.
Calls from bogus Apple support representatives are on the rise. Scam-artists are using Apple's name, and spoofing phone numbers, in order to phish for personal details from customers. There are occasions when Apple will phone you, but it won't be about your iCloud account.
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Amber Neely
Mike Wuerthele
Wesley Hilliard
Evan Selleck
Malcolm Owen
Mike Peterson
William Gallagher
