In terms of customer satisfaction Apple is the most popular smartphone brand among U.S. carrier subscribers, according to two new J.D. Power studies, though that position isn't absolute.
AT&T's Mobile Insurance plans are expanding, with a cracked screen repair service being added to the program for recent iPhones and three Android models — but at additional cost.
Owners of Apple's latest and greatest iPhone received a software update on Monday, with version 10.0.3 exclusive to the iPhone 7 and iPhone 7 Plus, addressing cellular connectivity problems specific to those models.
Some iPhone 7 owners are encountering trouble with Bluetooth connections in BMW vehicles, and/or LTE connections to Verizon, according to complaints on Apple's support forums and tips to AppleInsider.
The iPhone 7 models Apple is selling for AT&T and T-Mobile customers don't support Sprint and Verizon, likely because some of them use an Intel modem that doesn't work with CDMA networks, a report noted on Friday.
Not content to let Sprint and T-Mobile steal their thunder, U.S. carriers AT&T and Verizon have launched their own promotions in which customers can potentially get a free iPhone 7 after trading in an older device. [Updated with second AT&T option]
On Monday the U.S. Court of Appeals for the Ninth Circuit ordered the dismissal of a 2014 Federal Trade Commission lawsuit against AT&T, which had accused the company of misleading marketing in throttling data plans it sold to the public as "unlimited."
After a call by U.S. Federal Communications Commission's commissioner, Apple and 32 other companies are banding together to make an industry-wide organized resistance against the expanding "robocall" scourge.
AT&T on Wednesday revealed new data plans skewed in favor of its higher-end tiers, though also finally eliminating overage fees for heavy users.
Despite some recent rumors pointing at an earlier launch, the "iPhone 7" could end shipping as late as Sept. 23 — well after an expected Sept. 7 press event, a leaked AT&T schedule suggests.
The Federal Communications Commission on Monday announced AT&T will pay $7.75 million in fines and refunds for allowing scammers to operate a "cramming" scheme that saddled thousands of customers with charges for a fraudulent directory service.
Apple's next-generation handset will be a big win for chipmaker Intel, as the so-called "iPhone 7" series will reportedly ditch Qualcomm LTE modems for certain models, including AT&T in the U.S.
AT&T is looking to iPhone to protect its postpaid mobile subscriber base from incursions made by carriers and "Un-carriers" alike, a strategy expected to result in attractive "iPhone 7" promotions later this year, according to investment bank Nomura Securities.
A variety of wireless carriers and smartphone and tablet makers, including Apple, are reportedly being asked by U.S. regulators to explain how they review and push out security updates to their customers.
AT&T has quietly raised its smartphone activation and upgrade fee from $15 to $20, matching a similar fee imposed by Verizon earlier this week.
Netflix has been throttling video for AT&T and Verizon mobile subscribers for over five years, the streaming service has newly admitted, claiming it was in customers' best interests.
With Monday's release of iOS 9.3, all four major U.S. cellular carriers — including the latest addition, Verizon — now support Wi-Fi Calling on Apple devices. Here's how to activate the feature on supporting networks.
Apple iPhone owners who updated their device to iOS 9.3 are being notified via text message of AT&T's international Wi-Fi calling feature, a service that allows users to place calls to — and receive calls from — the U.S. without incurring airtime charges.
AT&T on Friday announced its plans to test 5G network technology, beginning with lab tests in the second quarter done in collaboration with Intel and Ericsson.
US government policies on device encryption should be decided by the public and Congress, not companies like Apple, AT&T CEO Randall Stephenson said in an interview at the World Economic Forum being held this week in Davos, Switzerland.
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Roger Fingas
Mike Wuerthele
AppleInsider Staff
Neil Hughes
Quinten Plummer
