Never miss an update Follow AppleInsider
Wednesday, June 30, 2010, 09:00 pm
Apple issues iOS 4 fix for Exchange ActiveSync issues
Apple has issued a configuration profile that addresses an issue in iOS 4 that may cause sync problems with Microsoft Exchange or Google Mail and Calendar.Apple notes that "immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly."
The issue, according to a report by the site , is that iOS 4 sets a low 30 second default timeout for server requests that can overwhelm the server.
Apple has published a mobile configuration update file that administrators can distribute to iPhones and iPod touch users running iOS 4. The configuration update can also be downloaded directly to the device from Mobile Safari, using a link Apple provides.
Once installed and the device is restarted, the configuration update sets the timeout to 240 seconds, a change that has proven to fix sync issues for most users.
On Topic: iPhone
- Apple granted patents on push-to-talk, double-sided touch panel
- Samsung Galaxy S4 & Google Now accused of violating Apple patents for Siri
- AT&T to bring FaceTime over cellular to all customers by end of year
- Apple debuts new iPhone discounts, subsidies to gain ground in India
- Looking to pull even with Apple, Samsung to pay developers for Galaxy-specific apps
Previous Comments View All
Should have caught this in Networks QA. Somebody missed a test suite. Good thing it is such a simple fix.
Even after this fix, my Gmail/Exchange Push email account has been saying "Checking for mail" for the past 7 minutes after a reboot.
When I updated my iPhone to iOS 4.0 on Wednesday, it immediately nuked my Calendar in desktop iCal and online Mobile Me.
I then had to spend HOURS in a text chat with Apple MobileMe tech support to fix it.
I am not sure if this was related to this, but if I didn't have a back up in Time Machine, I would have been hosed!
Not fun.
I think the bigger thing here is apple are offering direct downloads to the OS from the device. Before we would have had to connect to iTunes.
Quote:
Originally Posted by hdasmith 
I think the bigger thing here is apple are offering direct downloads to the OS from the device. Before we would have had to connect to iTunes.
I think the bigger thing here is apple are offering direct downloads to the OS from the device. Before we would have had to connect to iTunes.
It's because it's just a config profile that changes one setting. It's not a software change. The downloadable iPhone Configuration Utility is even available to create many config profile configurations that you can self install.
Quote:
Originally Posted by hdasmith
I think the bigger thing here is apple are offering direct downloads to the OS from the device. Before we would have had to connect to iTunes.
I think the bigger thing here is apple are offering direct downloads to the OS from the device. Before we would have had to connect to iTunes.
I was thinking that. It would also be nice to be able to update iOS without the need for iTunes. I can sell my MBP then.
I'm sure it's on the agenda.
Quote:
Originally Posted by Mr Underhill
I was thinking that. It would also be nice to be able to update iOS without the need for iTunes. I can sell my MBP then.
I'm sure it's on the agenda.
I was thinking that. It would also be nice to be able to update iOS without the need for iTunes. I can sell my MBP then.
I'm sure it's on the agenda.
Is the only reason you have a MBP because of needing to Sync your iPhone? Really? If you did sell your MBP would you then not sync your iPhone at all? If so, if you then lost your iPhone, or it gets stolen, or it breaks, or memory gets wiped... you'd lose EVERYTHING.
Doesn't work. Mobile safari errors with "cannot install profile", "due to unknown error".
Quote:
Originally Posted by indiekiduk
Doesn't work. Mobile safari errors with "cannot install profile", "due to unknown error".
Doesn't work. Mobile safari errors with "cannot install profile", "due to unknown error".
I got the same error as you. After I switched to WiFi, it downloaded and installed fine.
Latest Apple Headlines
-
Evernote gains reminders, Telltale's poker comes to iOS & Angry Birds Space goes free
~19 minutes ago -
Apple announces WWDC 2013 keynote for Monday, June 10
~54 minutes ago -
Half of Apple's MacBook Air lineup now sold out at Amazon ahead of WWDC
~2 hours ago -
Apple granted patents on push-to-talk, double-sided touch panel
~3 hours ago -
Apple on pace to double lobbying spending on taxes, other issues
~4 hours ago - more...
Want to write for AppleInsider? Submit your application now!
| Model | White | Black | |
|---|---|---|---|
| iPad mini (WiFi only) | |||
| 16GB WiFi |  |
$329.99 | $329.99 |
| 32GB WiFi | |
$429.99 | $429.99 |
| 64GB WiFi | |
$529.99 | $529.99 |
| iPad mini (WiFi + 4G) | |||
 |
 |
 |
|
| 16GB 4G White | $459.99 | $459.99 | $459.99 |
| 32GB 4G White | $559.99 | $559.99 | $559.99 |
| 64GB 4G White | $659.99 | $659.99 | $659.99 |
| 16GB 4G Black | $459.99 | $459.99 | $459.99 |
| 32GB 4G Black | $559.99 | $559.99 | $559.99 |
| 64GB 4G Black | $659.99 | $659.99 | $659.99 |
Lowest Prices Anywhere!
| Model | Price | You Save |
|---|---|---|
| Core i5 MacBook Pros w/ Retina | ||
| 13" 2.5GHz/8GB/128GB | $1,406.48 | $292.52 |
| 13" 2.5GHz/8GB/256GB | $1,479.99 | $519.01 |
| 13" 2.5GHz/8GB/512GB | $1,699.99 | $799.01 |
| Core i7 MacBook Pros w/ Retina | ||
| 13" 2.9GHz/8GB/256GB | $1,599.99 | $599.01 |
| 13" 2.9GHz/8GB/512GB | $1,799.99 | $899.01 |
| 15" 2.3GHz/8GB/256GB | $1,899.99 | $299.01 |
| 15" 2.6GHz/8GB/512GB | $2,299.99 | $568.01 |
| 15" 2.7GHz/16GB/768GB | $2,699.99 | $499.01 |
I hope they offer a fix soon so that more than just one or two bookmarks are synced onto my iPhone with mobileme from the bookmarks bar.