Apple to replace faulty 15-inch MacBook Pro batteries
Apple Computer has initiated a worldwide battery exchange program for certain rechargeable batteries that were included with its 15-inch MacBook Pro notebook computer systems.
The exchange program is in response to reports of 15-inch MacBook Pro batteries that have become swollen or deformed due an excessive amount of heat.
According to Apple, the affected batteries may have been included in 15-inch MacBook Pro systems that were sold from February 2006 through May 2006. The affected batteries have model number A1175 and a 12-digit serial number that ends with U7SA, U7SB or U7SC.
To view the model and serial numbers located on the bottom of the battery, customers must remove the battery from the computer and turn it upside down. The battery serial number is located above the barcode.
Customers whose MacBook Pro battery meets the aforementioned criteria should call Apple with their MacBook Pro and MacBook Pro battery serial numbers ready. Apple says it will take about 3-5 business days for customers to receive their replacement battery.
"The affected batteries do not pose a safety risk. You may continue to use your current battery until a replacement arrives," the company said.
When customers receive their replacement battery, Apple also asks that they use the same shipping packaging and included prepaid shipping label to return the recalled battery to Apple for analysis.
44 Comments
I really like Apple's way of responding to the consumer. They acknowledged the problem with the scratching nanos, the macbook's orange discoloration and now this.
they have great sense of quality service. i'm impressed.
I love battery recalls! My battery is fine, but it does match the affected serial numbers, so what I am going to do is wait a few months for my batteries capacity to fall (like happens with all rechargeable batteries), and than get me a brand new one for free.
I agree completely with the previous poster. Apple usually does the right thing.
I bought my 15" MPB during the affected period, but the battery has a very different serial number. So they probably used multiple vendors or plants. I've had no battery problems.
My spare battery, bought a little while later, is also of a different serial number range.
I saw this coming._ any who, at least they are good about replacing them.
I've been trying to get a replacement battery for mine for a month and a half, but the local AASP kept screwing things up and giving me the run around, plus Apple hasnt had many in stock over the time. Finally i told them to go to hell and used the webpage at Apple yesterday to get a battery sent. Its getting old not being able to use the laptop without it being plugged in. My battery is so bad and expanded so far, it wont even fit in the laptop anymore, and everytime i move the wrong way and knock out the MagSafe power connector, my laptop is nice and turns off.
At least before the end of the year an Apple Store is opening close to me so i dont have to drive 400 miles one way to have that option.