AppleInsider StaffAccording to a thread on the Apple Support Community started on Monday, a number of emails sent to Apple addresses have failed to arrive, with forum members discovering that the issue lies with messages originating from Comcast and Roadrunner domains. Outgoing messages are currently unaffected.
Users are reporting that the Mac Mail, iPhone and online clients are all affected, including those not yet transitioned to iCloud.
Some claim that because affected ISPs are spread across the country and problems are contained to only Comcast and Roadrunner accounts, the issue could be with Apple's servers. Community reports also note that Apple support representatives are aware of the problem, though the company has not yet acknowledged culpability.
Forum members have found that forwarding incoming mail to another account may be a temporary fix, though the workaround is not a universal solution.
The issues comes less than two months after AppleInsider reported MobileMe users were having trouble migrating their accounts and syncing data with iCloud in October.
Malcolm Owen
Christine McKee
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16 Comments
I have a customer who recently had an issue with email delays from comcast to their own exchange server - no apple products involved anywhere - and it was at least in part because the comcast email server was on several blacklists.
I have a customer who recently had an issue with email delays from comcast to their own exchange server - no apple products involved anywhere - and it was at least in part because the comcast email server was on several blacklists.
Doesn't that say some thing about Comcast that an official isp server is on a black list?
Some claim that because affected ISPs are spread across the country and problems are contained to only Comcast and Roadrunner accounts, the issue could be with Apple's servers. Community reports also note that Apple support representatives are aware of the problem, though the company has not yet acknowledged culpability.
Once everybody standardizes on iCloud this will no longer be a problem.
I know what the problem is!! They are using their ISP's email service!!!!
I know what the problem is!! They are using their ISP's email service!!!!
Roadrunner is the only ISP serving in my neck of the woods. I have MobileMe mail. How am I suppose to know if someone is trying to email me?