What is AppleCare for Mac and what does it cover?

Tech Support

AppleCare Protection Plan for Mac provides you with up to 3 years of telephone tech support, offering direct telephone access to Apple experts for questions on a wide range of topics whether you're home, in the office or on the go. These include:

• 24/7 priority access to Apple experts by chat or phone
• Quick how-to questions about Apple apps like Photos, iMovie, iWork, and more
• Connecting to printers and WiFi networks
• Using macOS and iCloud

Exclusive deals on AppleCare

Adorama is offering AppleInsider readers exclusive discounts on AppleCare when you add the protection plan to the system in your Adorama shopping cart and enter promo code APINSIDER. You must use this activation link or the Adorama pricing links in our Apple Price Guide to redeem the offer on qualifying SKUs.

With the APINSIDER coupon and the activation link above, you can save:

• $159 on AC for the Mac Studio
• $149 on AC for the M2 MacBook Pro
• $80 on AC for the 16-inch MacBook Pro
• $60 on AC for the 14-inch MacBook Pro
• $40 on AC for the M1 MacBook Air
• $20 on AC for the Mac mini

Hardware Repair Process

The AppleCare Protection Plan for Mac provides global repair coverage — covering both parts & labor — from Apple-authorized technicians around the world. Depending on your geographic location, you'll have the following options in the event your Mac needs a hardware repair:

• Onsite repair for desktop computers: Request that a technician come to your work site
• Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple
• Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider

What's Covered for Macs?

The AppleCare Protection Plan for Mac repair service covers:

• Mac computer
• The battery when less than 80% capacity
• Accessories included in the box
• Apple memory
• AirPort devices if purchased within two years of the Mac
• Apple USB SuperDrive

What's Covered for Displays?

The AppleCare Protection Plan for Apple displays repair service covers:

• Your Apple display
• Built-in camera, mic, and speakers
• Included power cord

For additional information, and to find specific terms for your region, click here. Apple also hosts a list of AppleCare for Mac Frequently Asked Questions.

When should you buy AppleCare and how much should you pay?

You must purchase and register the Plan while your Mac is within Apple’s One Year Limited warranty. However, Apple Authorized Resellers often offer compelling incentives for customers to purchase their plans at the same time they purchase their Mac.

AppleCare+ is available for all modern Macs and gets you get up to three years of coverage.

Screen or enclosure damage costs $99 to repair, and any other damage costs $299. Customers only get two out-of-warranty repairs covered by AppleCare+. After using those up, they will have to pay full price.

It is up to the customer to decide which plan works best or if it is worth getting AppleCare+ for Mac.