Rogers quietly adds support for Apple Business Chat Rogers has become the latest major organization to include support for Apple Business Chat, enabling customers of the Canadian carrier to chat with representatives using iMessage. Malcolm Owen 4 years ago 5
Best Buy gains Apple Business Chat support for customer services Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Malcolm Owen 5 years ago 2
Zendesk officially launches Apple Business Chat option for customer support After a long trial period, Zendesk has made Apple's Business Chat in Messages generally available to all customers. William Gallagher 5 years ago 0
Shopify integrates Apple Business Chat for all 800,000+ merchants Merchant backend provider Shopify today said that Apple Business Chat is coming to all of its clients worldwide, numbering over 800,000. Roger Fingas 6 years ago 2
Quicken Loans Arena fans use Apple Business Chat to buy drinks at their seats Apple Business Chat adoption continues to grow at a slow but steady rate, with Cleveland's Quicken Loans Arena and stadium food vendor Aramark the latest to adopt the technology in a system that allows iPhone-toting customers to order drinks from the comfort of their seats. Mikey Campbell 7 years ago 4
Sprint adds Apple Business Chat to support its iPhone & iPad customers Subscribers with U.S. carrier Sprint can now take advantage of Apple Business Chat when they need help with a plan or device. Roger Fingas 7 years ago 1
Apple Pay and Apple Business Chat can now be used to fund a TD Ameritrade account Brokerage company TD Ameritrade has found a solution to the problem of allowing customers immediate access to funds transferred to their accounts as simply as possible, one that takes advantage of Apple's mobile payment features, including Apple Pay and Apple Business Chat. Malcolm Owen 7 years ago 6
Apple Business Chat expands to Canada, UK, Japan, several other countries Apple's iMessage-based Business Chat platform is now available in many more countries, having originally launched as a U.S. exclusive earlier this year. Roger Fingas 7 years ago 0
Apple Business Chat has the enterprise talking about iMessage Apps Ten years ago, Steve Jobs announced the App Store. While its first titles were mostly games and novelties, soon major businesses began to recognize the power of mobile apps, shifting major investment from desktop PCs and web apps into iOS. This year, Apple is inciting new enterprise investment in iMessage Apps with Apple Business Chat—billed as an interactive, personal way to connect with customers while respecting their privacy. Daniel Eran Dilger 8 years ago 14
Apple Business Chat in iOS 11.3 takes on social media in privacy, sophistication Apple is gearing up to bring its innovative Business Chat feature out of testing and into production with the release of iOS 11.3, giving individuals a streamlined, new way to communicate with customer service without wasting time sitting on hold and without reporting the contacts of all their friends. Daniel Eran Dilger 8 years ago 7