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Monday, November 19, 2012, 08:01 am
iTunes Match down as Apple's iCloud issues continue [u]
Only hours after a significant iMessage and FaceTime outage, Apple's iTunes Match was also unavailable Monday morning [update: back online].Update: iTunes Match was once again available to users as of 11 a.m. Eastern on Monday.
The latest iCloud outage discovered by AppleInsider was still in effect as of around 8 a.m. Eastern. Attempts to play or download iTunes Match content via an iOS device or Mac was not operational.
Despite this issue affecting multiple users, Apple's iCloud website still advertised that all services are functional. It only acknowledged that "some" users were affected by an iMessage and FaceTime outage as of Sunday evening.
But while iMessage and FaceTime are free features for iOS and Mac users, iTunes Match is a paid service that users pay $24.99 per year to use. It allows customers to store their own personal music collection in Apple's iCloud, giving remote access to song files that were not purchased through the iTunes Music Store.
Attempts to play iTunes Match content Monday morning simply resulted in tracks sitting at "0:00" with no error messages.
This week's outage was the fourth of its kind in the past three months, including one incident in September and two (1, 2) in October. While FaceTime calls were completely unavailable Sunday, attempts to send iMessages from an iPhone simply reverted to SMS texts to go through.
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Previous Comments View All
What a joke. Neither of these services are down as beta, and central to my devices and usage. . I've said it before and say it again: apple and google should have found a way to not fight but work together with their respective strengths - apple's record on online stuff says it all.
Rumor has it that iCloud is implemented in part using Microsoft's Azure. If true, one should not be surprised by iCloud's problems.
It wouldn't be a day without some kind of iCloud service going down. I like Apple and I like iCloud when it works, but this is getting ridiculous! I'm glad its a free service or else I'd be canceling.
In fact, I think iMessage and Facetime were not only affected in the US, but also in Switzerland, suggesting it to be a more pan-global dysfunctioning of the two Apple services Apps.
While reading this article, my iPad started playing music (from iTunes Match) that I has selected for it to play 30 minutes ago. Sadly, when trying to select any other songs to play, it won't play & only the original song I picked will play.
I'm glad its a free service or else I'd be canceling.
I pay $25 a year for iTunes Match. Not all iCloud services are free.
Also outage in Belgium.
My gym experience this morning was painful with none of my music. Glad it wasn't just me. I've had a myriad of issues with iTunes Match. I think after today it's back to local storage on my phone and relegate Match to just the iPad and Apple TV. While today was a complete outage, I'm constantly having issues streaming. And no it's not my phone with ~13M LTE at the same time and everything else working fine.
So, you're saying, "based on rumor", iCloud's disastrous performance and reliability issues are "in part" due to Microsoft's fault but "in full" due to Apple's ineptness because it can't even manage to create its own robust cloud infrastructure? I thought Apple is about to make a major headway in corporate world since Windows 8 et al. are sucks.
Rumor has it that iCloud is implemented in part using Microsoft's Azure. If true, one should not be surprised by iCloud's problems.
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These issues may be caused due to the new iTunes about to come out in testing.