AppleInsider Staff
Only hours after a significant iMessage and FaceTime outage, Apple's iTunes Match was also unavailable Monday morning [update: back online].
Update: iTunes Match was once again available to users as of 11 a.m. Eastern on Monday.
The latest iCloud outage discovered by AppleInsider was still in effect as of around 8 a.m. Eastern. Attempts to play or download iTunes Match content via an iOS device or Mac was not operational.
Despite this issue affecting multiple users, Apple's iCloud website still advertised that all services are functional. It only acknowledged that "some" users were affected by an iMessage and FaceTime outage as of Sunday evening.
But while iMessage and FaceTime are free features for iOS and Mac users, iTunes Match is a paid service that users pay $24.99 per year to use. It allows customers to store their own personal music collection in Apple's iCloud, giving remote access to song files that were not purchased through the iTunes Music Store.
Attempts to play iTunes Match content Monday morning simply resulted in tracks sitting at "0:00" with no error messages.
This week's outage was the fourth of its kind in the past three months, including one incident in September and two (1, 2) in October. While FaceTime calls were completely unavailable Sunday, attempts to send iMessages from an iPhone simply reverted to SMS texts to go through.
Charles Martin
Malcolm Owen
William Gallagher
Christine McKee
Wesley Hilliard
Andrew Orr
29 Comments
These issues may be caused due to the new iTunes about to come out in testing.
What a joke. Neither of these services are down as beta, and central to my devices and usage. . I've said it before and say it again: apple and google should have found a way to not fight but work together with their respective strengths - apple's record on online stuff says it all.
Rumor has it that iCloud is implemented in part using Microsoft's Azure. If true, one should not be surprised by iCloud's problems.
It wouldn't be a day without some kind of iCloud service going down. I like Apple and I like iCloud when it works, but this is getting ridiculous! I'm glad its a free service or else I'd be canceling.
In fact, I think iMessage and Facetime were not only affected in the US, but also in Switzerland, suggesting it to be a more pan-global dysfunctioning of the two Apple services Apps.