Katie MarsalApple Computer this week expanded its global warranty coverage to its entire computer system matrix, AppleInsider has been told.
This means customers who purchase an Apple system or display in the US can have that product serviced for warranty repairs should they travel with the product to regions such as Europe or Asia.
The global service coverage also applies to Apple extended service contracts such as the AppleCare Protection Plan, AppleCare Repair Agreement, AppleCare Parts Agreement, and AppleCare Premium Service and Support for Xserve and Xserve RAID.
Customers who seek service in a country other than the country in which the covered product was purchased will have regional-regulated parts replaced with an equivalent, regional-specific part, the company noted. As an example, Apple said if a system purchased in the US. is taken to Japan and the AirPort Card is defective, it will be replaced with a Japanese AirMac Card.
As always, Apple suggests that customers follow local importation laws when transporting computers into countries other than those in which they were purchased.
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19 Comments
Unless you're in Florida, in which case you're still screwed
Does this mean those over-expensive bastards at the authorised Apple reseller will have to fix my iMac i plan to buy in the US in April if it breaks down?
We have no official Apple store in Serbia but the head of Apple for Europe was at the opening of this store so i guess this was official.
That means i would be able to buy a CoreDuo iMac for 1499 instead of 1700 it would cost me to get the old iMac G5 here.
Unless you're in Florida, in which case you're still screwed
I believe that problem was straightened out.
This is actually very good news. I wish camera companies would do this, instead of having a world wide warrantee that works everywhere EXCEPT the US.
I thought they already did. 4 years ago, the logic board in my iBook die while I was in Hong Kong. I took it in and they fixed it free of charge. Maybe there was something else going on. I was pretty happy about that though.
this is great news. Last year i bought Dual 2.7Ghz and over time i loaded it with extra 4gb ram , new 150gb Raptor drive. Next year i'm moving to Europe and i was quite dissapointed that i would have to sell it. Now all i have to do before May , is buy AppleCare.