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Apple Web services suffer sporadic outages due to apparent DNS issues

Source: Ricky Rodriguez via Twitter

Last updated

An apparent problem with DNS services, most noticeably Google DNS and Speakeasy, on Wednesday caused sporadic issues with various Apple-owned domains, including the company's official website and certain services like iTunes.


Reports of the intermittent outages first began at around 6:30 p.m. Eastern when users took to online message boards and Twitter, voicing concern over error messages seen on the iTunes Music Store. As of this writing, the issue seems to have been rectified.

The scope of the issue is unclear at this time, though further investigation found bad DNS entries on Google DNS and Speakeasy to blame for the partial outage. Extrapolating from information available, it appears bad DNS entries first showed up on the two major DNS providers, which then propagated elsewhere around the globe.

While no official statement has been issued, some users speculate that the erroneous DNS entries are the result of a hack. At this time, there is no evidence to support the theory, but it could be a possibility.

Services affected by today's DNS issue included iTunes, the App Store and parts of Apple's webpage, while others like iMessage and Game Center were left untouched.



17 Comments

arlor 13 Years · 533 comments

Now Apple needs its own DNS servers to get fair treatment from Google?!
 
/s

nagromme 22 Years · 2831 comments

Just goes to show: Apple can't do web services as reliably as Google can! :p

MacPro 18 Years · 19845 comments

[quote name="Arlor" url="/t/163682/apple-web-services-suffer-sporadic-outages-due-to-apparent-dns-issues#post_2485854"][/quote] I don't see the need for the /s!

cashxx 12 Years · 114 comments

@nagromme Yea Google never lies, isn't evil and never has outages! http://www.theverge.com/2014/1/24/5342252/gmail-hangouts-and-other-google-services-are-down-right-now

john12345 11 Years · 152 comments

Isn't it quite obvious that this is/was an attempt by google/samsung to disrupt the iTunes festival streaming. The timing very much coincides with the concert schedule. Ok, so maybe it's not google/samsung, but someone who is anti-apple. I could easily see some rogue samsung executive hiring hackers to do this.