Apple expands AppleCare+ to cover Mac users for accidental damage
Apple has expanded its AppleCare+ extended warranty service to cover the Mac range, with the quiet update expanding the warranty period for Mac users to three years, as well as covering two incidents of accidental damage to both the desktop Mac and MacBook product families.
Working in a similar fashion to versions for iPhone and iPad, AppleCare+ for Mac extends the service and telephone technical support periods to three years, up from one year and 90 days respectively. This includes access to Apple experts via chat or phone, and global repair coverage for the device.
While Apple has previously provided AppleCare for Mac, the change to AppleCare+ brings Mac systems in line with Apple's mobile devices, in that it covers accidental damage. The coverage is offered for up to two such incidents, with each subject to a service fee of $99 for damage to the screen or the external enclosure, plus tax, while other types of damage will cost $299 per incident.
For desktop Macs, AppleCare+ provides on-site repair, with a technician visiting the user's work site for support, while MacBook users are able to mail in their computer for servicing using a prepaid shipping box provided by Apple. There is also the option of taking the affected Mac or MacBook to an Apple Store or other Apple Authorized Service provider for repairs.
Covering both parts and labor, the global repair coverage is said to include the Mac itself, the battery, included accessories, Apple memory, AirPort, and the Apple USB SuperDrive, among other items.
The cost of AppleCare+ for Mac varies between devices, between $99 and $379, and is being offered on the MacBook, MacBook Air, 13-inch and 15-inch MacBook Pro, Mac mini, iMac, and Mac Pro. Customers can acquire AppleCare+ at the time of buying their new Mac, though they can also buy coverage within 60 days of the purchase.