In addition to threads on the Apple Support forums (1, 2, 3, 4, 5) some have contacted AppleInsider to voice their concern over allegedly dysfunctional iPod classics, ranging from 80GB to 160GB in size. Some say they have seen their media player fail to sync with the latest iTunes update, and efforts to fix the problem have only made the situation worse. Both Windows and Mac users have reported the issues.
One person said their 160GB iPod classic failed once iTunes 9 was installed on Snow Leopard. The iPod reportedly ejects itself automatically. Putting the iPod into disk mode did not address the problem.
Others on various operating systems say that iTunes 9 does not recognize their iPod classic, preventing them from syncing, restoring, or essentially doing anything with the media player via a computer.
At least one user said the issue was resolved by resetting the iPod and reconnecting it to the computer via USB. However, other users claim they attempted to restore factory settings on the device, only for it to still not sync, leaving them with an iPod void of media.
iTunes 9 was released last week bringing app management, iTunes LP album downloads, and a redesigned iTunes Store. It also disabled sync capabilities with the Palm Pre.
Apple also released a new, higher capacity iPod classic this week, now offering 160GB of storage for $249. The new 160GB model has the same "thin" profile as the previous 120GB offering.
58 Comments
Wow! Apple just can't seem to bat one outa' the park. Instead of working so hard to 'combat' Microsoft, maybe they should try just concentrate on delivering a good end product, they've gotten so caught up in bashing Microsoft and trying to beat them to the punch over and over... They are burying themselves under the weight of they're own gloat.
Maybe it was an attempt to block the Palm Pre that did them in with this current issue.
Maybe it was an attempt to block the Palm Pre that did them in with this current issue.
I have the same feeling since the Pre was posing as a classic iPod to iTunes after all..
Adi
It's not just the Classic, but the Touch as well. Plugging in to sync causes iTunes to go unresponsive and needing forced quit...and other times it's ok.
Mac...it just works...sometimes.
Wow! Apple just can't seem to bat one outa' the park. Instead of working so hard to 'combat' Microsoft, maybe they should try just concentrate on delivering a good end product, they've gotten so caught up in bashing Microsoft and trying to beat them to the punch over and over... They are burying themselves under the weight of they're own gloat.
Yep! Though, there are those that will argue that this is the first release of iTunes 9. While that may be true, at least Apple knows exactly what hardware they are working with and should have tested it with a decent range of hardware versions of the Classic.
But I wish Apple in their ads would stop railing against the "PC". I want to know what the Apple can do on its own. If you can prove to me that the Macintosh is a viable computer WITHOUT putting down someone else, I'm more inclined to buy it. Same thing can equally be said of MS. I don't like their commercials any better railing against the price of Macs.
Anyway, expect a fix soon and these issues will pass soon.