Josh OngAppleInsider readers on Thursday began receiving emails from Apple Online Support that confirm automatic processing of their bumper refund.
"Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are eligible for a full refund," the emails said. "As of today, we have automatically processed your refund."
The refunds were announced by Apple chief executive Steve Jobs during a press conference last Friday. One free bumper case is available to any customer who purchases an iPhone 4 through Sept 30. Customers who purchased an official Apple bumper case prior to the press conference are also eligible for a refund.
"We want to take care of everyone. We want every user to be happy," Jobs said at the conference. Apple's automatic processing of bumper case refunds could be taken as a sign of this goodwill.
The cases, which are a combination of plastic and rubber, prevent the iPhone 4's antenna band from coming in contact with the user's conductive skin. Although some users object to the inelegance of covering up the iPhone 4's design, bumper cases are touted by many as a simple and low cost solution to the "death grip."
In its Q3 2010 financial conference call, Apple estimated $175 million in deferred revenue for bumper case refunds.
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25 Comments
So, when can we get a bumper if we didn't buy one? There is no iPhone 4 bumper/case available on line. Will there be any by September 30th?
The cases, which are a combination of plastic and rubber, prevent the iPhone 4's antenna band from coming in contact with the user's conductive skin. Although some users object to the inelegance of covering up the iPhone 4's design, bumper cases are touted by many as a simple and low cost solution to the "death grip."
It is worth mentioning that besides the above, they also provide protection from falls and scratches, as well as a better grip, just as previous third party cases have always done for the previous iPhones! And they are quite elegant too imho, especially being made by Apple!!
The cases, which are a combination of plastic and rubber, prevent the iPhone 4's antenna band from coming in contact with the user's conductive skin. Although some users object to the inelegance of covering up the iPhone 4's design, bumper cases are touted by many as a simple and low cost solution to the "death grip."
Was at the Apple store yesterday and finally found someone with a bumper on their iPhone (an employee). So I got to give it a spin. Tried to slide it into my pocket and take it out again. I gave the bumper an F because you can't easily do that without the rubber dragging on your pocket. On one try it even almost turned my pocket inside out when getting it out. Now I can imagine trying to get it out of my pocket while sitting down (like driving). Same problem I've had with other rubber cases, but I was hoping this one would be different.
Any recommendations?
I bought my iPhone 4 from AT&T and bought a bumper case from my local Apple Store with my CC. How do I go about getting my refund? Will it be automatic or will I have to file a claim (where do you even do that?)
I bought my iPhone 4 from AT&T and bought a bumper case from my local Apple Store with my CC. How do I go about getting my refund? Will it be automatic or will I have to file a claim (where do you even do that?)
Also do I need to buy the bumper in the country I bought the iPhone in, or do I only need to do it via the same account