AppleInsider Staff"When attempting to update software using Software Update in Mac OS X 10.5, the update process may stop responding while 'Configuring installation' is visible in the update window," the company said. "This can occur if Software Update attempts to install an update that was only partially downloaded."
To resolve the issue, Apple recommends that you quit Software Update and then navigate to the directory on your hardware where the contents of pre-installed software updates reside. To get there, select "Go to Folder" from the Go menu in the Finder and type in "/Library/Updates" without the quotes, then click Go.
When the directory opens, delete the entire contents of the folder by selecting every item and moving it to the trash. Once this is completed, you can use Software Update again to re-download and install the update.
If the hanging issue occurs while installing an update after you've logged out of your Mac OS X account (such as an update that requires you to restart), shut down your Mac by holding down the power button, then power it back on and complete the steps above.
To avoid the hanging issue going forward, Apple advises that users download and install Mac OS X 10.5.6 Update, which better checks the integrity of software update downloads before allowing installation to begin.
Apple notes that several users may have run into the hanging issue while attempting to install Mac OS X 10.5.6. The issue will only be resolved after Mac OS X 10.5.6 is successfully installed.
Charles Martin
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28 Comments
Can't they just release a better version? 10.5.6.1? I know it's a tad ridiculous to go that far with the number (GOD FORBID) but I really don't ever plan on installing this and dealing with the headache.
Can't they just release a better version? 10.5.6.1? I know it's a tad ridiculous to go that far with the number (GOD FORBID) but I really don't ever plan on installing this and dealing with the headache.
I'm installed it and seen it install on about 2 dozen machines and none of them went wrong. I wonder really how many folks are having trouble. probably not that many compared to the successes.
as for a better version. they likely are working on fixing it now that they should have some data on the issue. but for those that grabbed it and got stuck they didn't want to act like they are clueless and don't care. and it's info for those at the tech bars in the stores to fix the issue. though they likely already know that delete and try again trick.
I just did a forced shut down, powered up, did a normal restart and tried again and it worked. No other problems to report so far. 1st Gen MacBook Pro.
No kidding? Tautology at its finest!
I'm installed it and seen it install on about 2 dozen machines and none of them went wrong. I wonder really how many folks are having trouble. probably not that many compared to the successes.
I don't know if your example is saying much. If you're managing computers for a company, those Macs may be set up more homogenously than those of the general population, where most of the computers more or less have the same general set of applications. It may be a conflict with some framework that isn't installed on the computers you maintain, or some system preference setting, or third party preference pane that you don't use.