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Apple extends retail Personal Pickup to iPhone 5s, 5c

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Apple on Monday extended its popular order-online, pick-up-in-store option to the newly launched iPhone 5s and iPhone 5c.

The Personal Pickup program, in which customers can choose to order their device online and pick pick it up at their local Apple store rather than wait for the item to be shipped, has proven popular with consumers. Apple says that in most cases, products ordered for personal pickup can be collected within one hour.

Facing "incredible" demand for the new flagship iPhone 5s and mid-range iPhone 5c, Apple sold more than nine million of the devices in their opening weekend. Shipping times for the handsets from the Apple online store have since slipped to "October," and the new gold model is reportedly in particularly high demand.

By choosing the Personal Pickup option, customers can cut their wait down to the time it takes to drive to the nearest Apple retail store — AppleInsider has verified that some models can be picked up immediately, with the iPhone 5c showing generally wider availability than the iPhone 5s. Apple Chief Executive Tim Cook said that the company completely sold out of its launch supply of the new Touch ID-enabled iPhone.



26 Comments

pazuzu 11 Years · 1728 comments

I waited in line 3 hours for my space grey 64 and I'm am so happy with it. I hope everyone get theirs the sooner the better because it is fantastic. I really feels more like a mobile computer now more than ever. I totally get now how SJ and Apple led the vision. Absolutely amazing!

mike barriault 12 Years · 60 comments

Quote:
Originally Posted by pazuzu 

I waited in line 3 hours for my space grey 64 and I'm am so happy with it. I hope everyone get theirs the sooner the better because it is fantastic. I really feels more like a mobile computer now more than ever. I totally get now how SJ and Apple led the vision. Absolutely amazing!

 

I got up in the middle of the night and had ordered my Space Grey 64 GB literally less than one minute than they went live, but it won't deliver until October 10th-16th. And now stores are being restocked with new supply already. This might have been a successful launch, but gotta say, I think they're really screwed the pooch on who gets priority.

robin huber 22 Years · 4026 comments

Just called and tried to change my online order from home delivery to store pick up. Was told that it can't be done because my order is "already being processed." Yet on my order web page it clearly states that orders can be modified while being processed. It's only when they are being "Prepared For shipment" that they can no longer be modified. Maybe I should call again? Of course this all assumes I would get it quicker (delivery for my gold 32 is Oct. 8-11.) Oh, and by the way AI, your iPhone app is hosed on the iPad under iOS 7. Hope someone is updating.

allenbf 12 Years · 992 comments

Ordered 2 at 3:01 eastern on the 20th. Email today says both have been shipped and will deliver Thursday. Wish I could have picked up but ah well. Few days won't kill me.