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Topic: AppleCare

Apple pilots extension of iPhone AppleCare+ sign-ups to one year from purchase

11/21/2019, 01:11 pm

Apple may soon be extending its AppleCare+ eligibility for its hardware from 60 days to a full year from the time of purchase, a report suggests.

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Apple says its been losing money on its repair programs

11/20/2019, 12:11 pm

During a US congressional probe, Apple on Wednesday revealed that the costs to operate its various repair programs have exceeded the revenues generated by those services for roughly a decade now, and went on to defended how it may refuse to service devices in certain situations.

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Apple Store revenue grows to 31% of Apple's income for 2019

11/06/2019, 09:11 am

Apple Stores are performing better than ever for the company's sales, analysis of Apple's 10-K filing by JP Morgan suggests, and at the same time Apple accelerated its rate for repurchasing shares in August, improving prospects for long-term investors by rebuying at opportunistic times.

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AirPods Pro come with higher repair costs that make AppleCare+ appealing

10/30/2019, 07:10 am

Alongside the higher purchase price for the new Apple AirPods Pro, the costs of repairing damaged or replacing lost ones is greater.

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Apple's 2019 MacBook Air gets hefty coupon discount

10/05/2019, 01:10 pm

Apple's MacBook Air is a great travel companion -- and when equipped with 16GB of memory and a spacious SSD, the ultraportable Mac can hold its own while on the road or in the classroom. This weekend, shoppers can save $75 to $149 on upgraded models, including those bundled with AppleCare, with our exclusive coupon.

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Deal alert: Free AppleCare with these 2019 MacBook Pro computers

10/03/2019, 11:10 pm

Just in, AppleInsider readers can exclusively nab free AppleCare with popular Mid 2019 15-inch MacBook Pro laptops. Select from a variety of upgraded models, including those with better graphics cards, additional storage or 8-core processors. Even Vega 20 options are included, with the free gift valued at up to $379.

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Judge certifies class in lawsuit over refurbished AppleCare replacements

09/17/2019, 07:09 pm

A California judge on Tuesday certified a class of consumers accusing Apple of furnishing refurbished replacement products to AppleCare and AppleCare+ customers, a strategy that allegedly contradicts the company's advertised policies.

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Editorial: How long before we get a $100 'Everything Apple' subscription including an iPhone?

09/11/2019, 10:09 am

Apple's moves this week regarding Apple TV+ and, more quietly, AppleCare+, suddenly make sense if you suspect the company is heading toward offering us a single all-in subscription package.

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AppleCare+ for iPhone, iPad, and Apple Watch can be extended out to service life of product

09/11/2019, 06:09 am

A new monthly payment plan for AppleCare+ is available, and if you want to pay for it, you can get your iPhone or iPad covered against theft, loss, and damage for about five years.

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Apple faces class action lawsuit in Quebec over battery life

07/17/2019, 07:07 am

Quebec Superior Court has allowed a lawsuit against Apple on the grounds that batteries in the iPhone and other products are not durable for a reasonable length of time.

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Lowest prices ever: Upgraded 27-inch iMac 5K with AppleCare on sale for $1,589

07/09/2019, 09:07 pm

The lowest price ever on Apple's 2017 27-inch iMac 5K bundled with an AppleCare protection plan is in effect now exclusively for AI readers. Save $579 on the kit with free expedited shipping and a sales tax refund in select states.

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Apple retains leads in laptop technical support, but gap is narrowing

04/24/2019, 11:04 am

Apple has claimed the top spot on Laptop Magazine's 2019 customer service ratings, scoring 91 out of 100 based on a mix of phone and online performance.

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AppleCare+ for Mac reaches China, Spain, Taiwan & other new regions

03/20/2019, 03:03 pm

Mac buyers can now get AppleCare+ coverage in several more markets, two of the biggest additions being Spain and China.

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Everything new in iOS 12.2 beta 6: AirPower support & AppleCare+

03/19/2019, 03:03 pm

The release of Apple's iOS 12.2 appears imminent as the sixth beta was recently pushed out to developers with a number of new changes and refinements. AppleInsider goes through everything that is new in the latest -- and possibly last -- iOS 12.2 beta.

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iPhones with optional AppleCare available through Verizon's Visible network

01/24/2019, 10:01 am

Verizon's Visible carrier brand began selling iPhones on Thursday, moving away from a bring-your-own scheme it previously relied on.

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New phishing scam masquerades as Apple support call

01/04/2019, 05:01 pm

The latest scam targeting Apple device users is particularly insidious, appearing to come as a call from the company's real phone support number, according to a well-known security researcher.

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Apple spends $4.2m on office space to expand Elk Grove presence

10/11/2018, 12:10 pm

Apple is expanding its facilities in Elk grove, California, adding more office space to complement its existing operations at the campus, with the additional space likely to help expand its AppleCare operations already well-established in the area.

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What has changed with AppleCare+ for iPhone XS or Apple Watch and why you should consider coverage

09/18/2018, 01:09 pm

AppleCare+, Apple's warranty add-on service to help manage the cost of accidental damage, received some changes as part of the introduction of the iPhone XS and the Apple Watch Series 4. AppleInsider explains what has been altered, and why you should consider paying for the extra cover.

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Apple updates iOS GarageBand, Apple Support & Apple TV Remote apps with new options

09/17/2018, 02:09 pm

In conjunction with the release of iOS 12 and tvOS 12, Apple has updated three of its optional iOS apps, namely GarageBand, Apple Support, and Apple TV Remote.

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AppleCare+ adds theft and loss protection for iPhone, starts at $14.99 per month

09/12/2018, 03:09 pm

Overshadowed by Wednesday's hardware announcements, Apple is introducing a new tier to its AppleCare+ extended warranty service for iPhone that lets owners pay to protect against theft and loss.

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