Wesley Hilliard
An increasing number of users are reporting that AirTags are no longer in the Find My app after updating to iOS 15.
A bug in iOS 15 appears to remove the AirTag or make it unable to appear within the Find My app. Some users report success in re-adding the AirTag after performing a factory reset on the device.
AppleInsider recommends AirTag owners go into their Find My app and ensure they still appear there. Any AirTag that is missing will need a factory reset to be re-added to Find My.
The issue hasn't been widely reported, but since it requires the user to look for the AirTag in Find My, it could be a largely unnoticed issue. However, the bug can affect anyone who updated to iOS 15.
And, it's better to check before you need to rely on the AirTag to find a lost item.
Just updated to iOS 15 and my AirTags were deleted from FindMy. I did get an alert I was being tracked by an AirTag so at least I got to see that side it. #Apple #iOS15
— Josh (@JilsonW87) September 20, 2021
Potential bug I found? The update seems to have wiped my AirTag devices. @AppleSupport @appleinsider #iOS15 pic.twitter.com/0LhZJPVrg4
— Nathan Cunningham (@bkelevate) September 20, 2021
Apple has released the beta for iOS 15.1, however, the company has been known to release hotfix updates without betas. An iOS 15.01 update could happen at any time to address reported bugs, like another bug dealing with storage reporting.
Charles Martin
Malcolm Owen
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Christine McKee
14 Comments
Mine works fine from both my iPhone and Mac. Don't remember FindMy showing everything listed under my Family Plan but it does.
Hit my AirTag attached to my keys. iPhone 11 Pro with iOS 15. Will do a reset.
I was wrong. Found my AirTags listed in a different section of FindMy.
My AirTag has disappeared. I’ve taken the battery out and as advised on the apple website disconnected and reconnected the battery multiple times until it reset (and made a different sound). It now however won’t reconnect. I’ve just ordered a new battery to see if it’s low on power. Disappointing it hasn’t lasted anywhere near one year.
I am not doing that ridiculous set of repeating steps just to add an AirTag back into the FindMy app. Wow…
I know the update worked fine for me because when I drove off this morning, it told me I was separated from the keys to my other car. Promptly turned that feature off. LOL