Mike Peterson
On Wednesday, the Apple Card management system had an outage that is preventing all users from seeing purchases or making payments to a balance.
On Wednesday morning, Apple updated its System Status page to confirm that Apple Card was experiencing an outage. Management systems such as making payments or viewing recent transactions are not available. All users are affected.
"Users may not be able to manage their Apple Card, make payments, and may not see recent transactions," Apple said of the outage.
The outage appears to have started at 6:17 a.m. Pacific Time (9:17 a.m. Eastern). Use of the Apple Card itself is unaffected.
Update, 1:00 p.m. Pacific: Apple has resolved the issue as of 12:19 p.m. Pacific (3:19 p.m. Eastern). In total, the outage lasted for six hours.
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William Gallagher
Christine McKee
AppleInsider Staff
Chip Loder
Malcolm Owen
5 Comments
This may have started yesterday. I tried to make a payment on my Apple Card. It stopped at ‘processing’ and eventually timed out. I tired a second time and it went through okay.
As is usual in most cases like this, I’m betting some software update went south or was improperly applied.
I'm kind of surprised that this isn't generating more noise. I have not been able to complete online purchases with my Apple Card as it claims to fail address validation.
I guess that family card update didn’t go so well.
I just booked two flights via two separate AppleCard transactions, no hiccups or issues.
Apple System Status says it is resolved and while I was able to process the two orders that failed previously for address validation errors neither charge appears in my Wallet.
ETA: the transaction I placed at 10:44am Eastern has appeared, but not the other two placed around 3:45pm.
Edit 2.0: now the 10:44am transaction is missing, but the two from the afternoon have shown up.