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Users report fan speed issues with Apple's latest Retina MacBook Pros

Apple's newly refreshed MacBook Pro models with Retina displays may be affected by an issue that causes the cooling fan speed to unexpectedly spike, users say.



Apparent problems with the latest Retina MacBook Pros were first highlighted this week by Geek.com. Users have also taken to a growing thread at the Apple Support Communities forum, where numerous Retina MacBook Pro owners say their system's fan will unexpectedly spin up to full speed while doing basic tasks, then will return to normal.

The user who started the thread, "jamezmbp," said they attempted to reset their computer, repair disk permissions, and even ran an Apple Hardware Test, all of which did not resolve the problem.

"It could be something to do with the SSD, as when I am making file transfers the fans kick up, without the temps increasing," they wrote in one post. "The fans also kick up at other times, but I've noticed it when making file transfers also."

YouTube user "oyinko" believes the issue may lie with the new Sandisk solid-state drive being used by Apple in its latest MacBook Pros. Apple made the switch from SSDs built by rival Samsung to Sandisk, and the change may have caused a conflict in fan management.

Those posting at Apple's official support forums say they believe the problem could be fixed with a software update. However, customers have had varying success obtaining information from Apple support officials, and some have received replacement hardware in an effort to address the issue.

Apple surprised last month when it refreshed its MacBook Pro with Retina display models with slightly faster processors and lower prices. The new models are between 3 and 5 percent faster than their predecessors, but are priced up to $200 cheaper.

MacBook Pro
13" MacBook Pros w/...
Amazon MacMall B&H Photo & Video OnSale.com Adorama
Discount
2.5GHz 13" (4GB/500GB HDD) $914.99 $1,043.99 $1,019.00+ $1,044.99 $999.00 ! $184.01
MacBook Pro
13" MacBook Pros (20...
Amazon MacMall B&H Photo & Video OnSale.com Adorama
Discount
2.7GHz 13" (8GB, 128GB) $1,299.00 $1,205.39* $1,229.99+ $1,234.99 $1,229.99 ! $93.61
2.7GHz 13" (8GB, 256GB) $1,499.00 $1,396.49* $1,399.00+ $1,349.99 $1,424.00 ! $103.51
2.7GHz 13" (16GB, 128GB) n/a $1,444.52* place order+ n/a $1,474.00 ! $54.48
2.7GHz 13" (16GB, 256GB) n/a $1,656.19* $1,689.99+ n/a $1,689.99 ! $42.81
2.9GHz 13" (8GB, 128GB) n/a n/a place order+ n/a $1,384.99 ! $14.01
2.9GHz 13" (8GB, 256GB) n/a n/a $1,589.99+ n/a $1,589.99 ! $9.01
2.9GHz 13" (8GB, 512GB) $1,799.00 $1,665.99* $1,699.99+ $1,709.99 place order! $133.01
2.9GHz 13" (8GB, 1TB) n/a $2,234.39* $2,279.99+ n/a $2,279.99 ! $64.61
2.9GHz 13" (16GB, 128GB) n/a $1,562.12* place order+ n/a $1,589.99 ! $36.88
2.9GHz 13" (16GB, 256GB) n/a $1,754.19* $1,789.99+ n/a $1,789.99 ! $44.81
2.9GHz 13" (16GB, 512GB) n/a $1,940.39* $1,979.99+ n/a place order ! $58.61
2.9GHz 13" (16GB, 1TB) n/a n/a place order+ n/a $2,479.99 ! $19.01
3.1GHz 13" (8GB, 128GB) n/a $1,567.99* $1,599.00+ n/a $1,579.99 ! $31.01
3.1GHz 13" (8GB, 256GB) n/a place order $1,699.99+ n/a place order ! $99.01
3.1GHz 13" (8GB, 512GB) n/a $1,945.29* $1,984.99+ n/a $1,984.99 ! $53.71
3.1GHz 13" (8GB, 1TB) n/a n/a $2,479.99+ n/a $2,459.99 ! $39.01
3.1GHz 13" (16GB, 128GB) n/a n/a $1,799.00+ n/a $1,779.99 ! $19.01
3.1GHz 13" (16GB, 256GB) n/a $1,842.39* $1,879.99+ n/a $1,879.99 ! $56.61
3.1GHz 13" (16GB, 512GB) n/a $2,136.39* $2,179.99+ n/a $2,179.99 ! $62.61
3.1GHz 13" (16GB, 1TB) n/a $2,616.59* $2,669.99+ n/a $2,669.99 ! $82.41
* Price with MacMall Promo Code APPLEINSIDER01
+ No sales tax collected on orders shipped outside NY.
! Price & purchase after free registration to Adorama's VIP customer program (includes Free LG Super Drive).
MacBook Pro
13" MacBook Pros (2014)
Amazon MacMall B&H Photo & Video OnSale.com Adorama Discount
2.6GHz 13" (8GB, 128GB) $1,228.00 sold out $1,149.00+ sold out sold out $150.00
2.6GHz 13" (8GB, 256GB) $1,349.99 sold out $1,349.00+ sold out $1,229.00 ! $270.00
2.6GHz 13" (16GB, 128GB) n/a sold out n/a n/a $1,399.99 ! $99.01
2.6GHz 13" (16GB, 256GB) n/a sold out sold out n/a $1,499.99 ! $200.01
2.8GHz 13" (8GB, 256GB) n/a sold out sold out n/a $1,569.00 ! $30.00
2.8GHz 13" (8GB, 512GB) $1,569.99 sold out $1,469.00+ sold out $1,499.00 ! $330.00
2.8GHz 13" (16GB, 512GB) n/a sold out sold out n/a $1,889.99 ! $109.01
2.8GHz 13" (16GB, 1TB) n/a sold out sold out n/a $2,379.99 ! $119.01
3.0GHz 13" (8GB, 128GB) n/a sold out sold out n/a $1,499.99 ! $99.02
3.0GHz 13" (8GB, 256GB) n/a sold out sold out n/a $1,699.99 ! $99.01
3.0GHz 13" (8GB, 512GB) n/a sold out sold out n/a $1,879.99 ! $119.01
3.0GHz 13" (8GB, 1TB) n/a sold out sold out n/a $2,399.99 ! $99.01
3.0GHz 13" (16GB, 128GB) n/a sold out n/a n/a $1,699.99 ! $99.01
3.0GHz 13" (16GB, 256GB) n/a sold out sold out n/a $1,899.99 ! $99.01
3.0GHz 13" (16GB, 512GB) n/a sold out sold out n/a $2,069.00 ! $130.00
3.0GHz 13" (16GB, 1TB) n/a sold out sold out n/a $2,519.99 ! $179.01
2.4GHz 13" (4GB,128GB) $1,199.99 $949.00# sold out $349.01
2.4GHz 13" (8GB, 256GB) $1,399.00 sold out sold out $100.00
+ No sales tax collected on orders shipped outside NY.
# Price after MacMall's instant discount and mail-in-rebates.
! Price & purchase after free registration to Adorama's VIP customer program.
15" MacBook Pros (20...
Amazon MacMall B&H Photo & Video OnSale.com Adorama
Discount
2.2GHz 15" (16GB, 256GB) $1,819.00 $1,861.99* $1,819.00+ $1,899.99 $1,899.99 ! $180.00
2.2GHz 15" (16GB, 512GB) n/a yet $2,204.02* place order n/a yet $2,289.99 ! $94.98
2.2GHz 15" (16GB, 1TB) n/a yet $2,694.02* place order n/a yet $2,789.99 ! $104.98
2.5GHz 15" (16GB, 256GB) n/a yet $2,008.02* $2,099.00+ n/a yet $2,089.99 ! $90.98
2.5GHz 15" (16GB, 512GB) n/a yet $2,292.22* $2,349.00+ n/a yet place order ! $106.78
2.5GHz 15" (16GB, 1TB) n/a yet $2,792.02* $2,849.00+ n/a yet $2,889.00 ! $106.98
2.5GHz 15" (16GB, 512GB, M370X) $2,274.00 $2,327.49* $2,274.00+ $2,374.99 $2,374.99 ! $225.00
2.5GHz 15" (16GB, 1TB, M370X) n/a yet $2,880.22* $2,949.00+ n/a yet $2,939.00 ! $118.78
2.8GHz 15" (16GB, 256GB) n/a yet n/a $2,249.00+ n/a yet $2,289.00 ! $50.00
2.8GHz 15" (16GB, 512GB) n/a yet $2,498.02* $2,599.00+ n/a yet $2,589.00 ! $100.98
2.8GHz 15" (16GB, 512GB, M370X) n/a yet $2,596.02* $2,649.00+ n/a yet $2,679.00 ! $102.98
2.8GHz 15" (16GB, 1TB) n/a yet $2,978.22* $2,999.00+ n/a yet $3,089.00 ! $120.78
2.8GHz 15" (16GB, 1TB, M370X) n/a yet $3,086.02* $3,179.00+ n/a yet $3,179.00 ! $112.98
* Price with MacMall Promo Code APPLEINSIDER01
+ No sales tax collected on orders shipped outside NY.
! Price & purchase after free registration to Adorama's VIP customer program.
MacBook Pro (mid-2014)
15" MacBook Pros (2014)
Amazon MacMall B&H Photo & Video OnSale.com Adorama
Discount
2.2GHz 15" (16GB, 256GB) sold out sold out sold out $1,799.99 sold out $200.00
2.2GHz 15" (16GB, 512GB) n/a sold out n/a n/a $2,239.00 ! $60.00
2.2GHz 15" (16GB, 1TB) n/a sold out n/a n/a $2,619.99 ! $179.01
2.5GHz 15" (16GB, 512GB, 750M) $2,388.00 sold out $1,999.00+ n/a $1,999.99 ! $500.00
2.5GHz 15" (16GB, 1TB, 750M) n/a sold out sold out n/a $2,799.99 ! $199.01
2.8GHz 15" (16GB, 256GB) n/a sold out sold out n/a $2,199.99 ! $100.00
2.8GHz 15" (16GB, 512GB, 750M) n/a sold out sold out n/a $2,599.00 ! $100.00
2.8GHz 15" (16GB, 1TB) n/a sold out sold out n/a $2,949.00 ! $150.00
2.8GHz 15" (16GB, 1TB, 750M) n/a sold out $2,699.00+ n/a $2,949.00 ! $500.00
! Price & purchase after free registration to Adorama's VIP customer program.
+ No sales tax collected on orders shipped outside NY.