AppleInsider Staff
American Airlines on Wednesday said it identified an issue that delayed some 70 planes on Tuesday after crew iPads crashed, blaming the kerfuffle on mismanaged third-party software, not Apple hardware.
According to an American Airlines representative, an updated runway map for Ronald Reagan Washington National Airport pushed out to iPad-based electronic flight bags conflicted with a previous version, reports Re/code. Crew who downloaded and accessed that specific map experienced a glitch that caused their iPads to crash.
"That's why it was not system-wide or a fleet type problem," said Casey Norton, an American Airlines spokesman. "It's when the pilot accessed a particular map."
American relies on the Jeppesen Mobile Terminal Chart app for its EFB backbone, software approved for gate-to-gate use by the Federal Aviation Administration. The carrier was one of the first major airlines to move away from heavy traditional flight bags and by June 2013 had iPad EFBs operational across its entire fleet.
As the company awaits a fix, pilots have been instructed to view the updated runway map in a different app, obtain a paper version or delete and re-install the Jeppesen app, the publication said.
Charles Martin
Christine McKee
Wesley Hilliard
Malcolm Owen
Andrew Orr
William Gallagher
Sponsored Content
41 Comments
DUH! :no:
Aw shucks, another lost opportunity for the tech pundits to spew out the Apple tropes.
Now that was a well written and accurate article.
Look around these websites; they all say iPad glitch caused this sh.t. These idiots just couldn't wait to jump on Apple even though it's nothing related to iPad, but the fucking third party app. It's like to blame BMW car performance when you put crappy gasoline into the tank.
Aw shucks, another lost opportunity for the tech pundits to spew out the Apple tropes.
No lost opportunity at all. The story is spreading like wildfire, “iPads crashing delays airline flights.” It’s the perfect spin. Oh and by the way, the HEADLINE on the Drudge Report website right now this minute? “DEFECT FOUND IN APPLE WATCH’ Apple’s openly gay CEO has apparently upset the right wingers to no end.