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New UK ID app yet again fumbles tech that Apple has already perfected

In a repeat of how it fumbled its costly and entirely failed COVID app, the UK is ignoring Apple Wallet and will instead develop its own digital wallet for documents such as driving licences.

The move to digital driving licences, passports, and so on seems so inevitable that Apple has been working on it for years. So it's no surprise that the UK is following the US's lead and implementing the same idea, yet it's not the surprise it should be that the country is going it alone.

In the official announcement, the UK government says that it is simplifying digital documents and in doing so to save the equivalent of $55 billion. The UK's economy has yet to recover from 14 years of a Conservative government that split the country from the EU, so saving money is clearly a priority.

It's just that the now Labour government could save quite a bit more by implementing Apple's existing system instead. Plus Google's Android equivalent, which also already exists.

Rather than that, though, the claim is that "Brits will be given the option to use a digital version of their driver's licence," and it will be in a new "GOV.UK Wallet" app. GOV.UK is the current website for all government issues such as paying tax.

It is important to note that this government is not the same one that lost COVID death statistics because it put them in columns in Excel instead of rows. It's also not the one that allegedly decided to develop its own COVID app in order to later harvest and sell data, but couldn't even get it to work.

So it's not the same government that spent $12.25 million developing that app before giving in and switching to Apple and Google's solution. And it's not the same government whose leader at the time, Boris Johnson, stood up in Parliament and said that there was no working COVID app "anywhere in the world so far."

He said that publicly at a point when countless US States and countries had long implemented Apple and Google's system. On that same day, Johnson could have downloaded a complete app because Germany made its version open-source.

So the UK has been through a bad patch with technology, and it should be unfair to assume it's going to do so again. But the announcement of developing its own app to save money, instead of using the existing free ones is not promising.

And speaking of promises, the UK government's new app "will be launched later this year." Don't bet on it — a 2020 study found that no UK government IT projects were even "highly likely" to be delivered on time.

In fairness, self-employed UK residents are using the GOV.UK website to pay their tax bills in January 2025, though. For first-time users, the sign-on is a complex mishmash of QR codes, mobile apps, and online, but it's quick and straightforward for existing users.

It's also of course a highly complex job developing a digital wallet app that's sufficiently easy to use yet secure. But then, that's another reason to use the tried and tested solutions from Apple and Google.



18 Comments

cmdawsonnc 7 Years · 5 comments

Please tell us how you really feel  :D. 

Seriously despite the politically leaning article you are completely right - why reinvent the wheel and require yet another app to be installed and managed?

3 Likes · 0 Dislikes
loopless 17 Years · 349 comments

I wouldn’t say it’s politically leaning as it bashes both sides.. the UK is notorious for being more than capable of shooting itself in its own foot ….on more than one occasion.

3 Likes · 0 Dislikes
jimh2 9 Years · 684 comments

No politics needed at all. The complete incompetence of government does not require a bright light to find. As soon as I hear any entity say we can do it better I know taxpayer money is about to blown and it will cost more than existing solutions. It also will not perform as good, not have the functionality it needs or being even as remotely as secure. Even if you hate America the Germans are giving their solution away. 

You always take to gimme when trying to go about on your own so long as the gimme's are proven solutions. Passing on them shows complete fiscal irresponsibility. 

2 Likes · 0 Dislikes
riverko 10 Years · 251 comments

CZ government issued own app for national ID cards. Seems to work quite ok… I’d like to have my ID in the Apple Wallet. But question is - is Apple ready to offer the feature in EU? Does it charge anything to the governments to store the IDs? Similarly as it charges banks for active cards and transactions made with Apple Pay?
I’d expect some kind of analysis in this way as what the motivation for governments is not to use Apple’s solution…

kiltedgreen 17 Years · 639 comments

As you rightly point out, our IT projects have a habit of some combination of one or more of: being late, never delivered, way over budget or flawed. I’m with the view that this won’t work well. Our government has changed (to huge relief) but this legacy of poor efforts stretches back some way.

2 Likes · 0 Dislikes