Latest AppleCare News

Apple's Services penetration isn't high despite years of growth

Despite seeing its Services arm grow at a steady pace over the years, analysts believe Apple is still considered a device producer, with middling take-up of its various non-hardware elements by customers.

Malcolm Owen 3 years ago 17

TikTok is still your one-stop shop for total nonsense about Apple

A man claiming to work for Apple prior to 2010 is sharing what he calls the "dirty secrets" about the company — but as you'd expect it is just conspiratorial nonsense. Here's why, and why we know.

Wesley Hilliard 3 years ago 24

AppleCare+ now allows unlimited accidental damage repairs

Apple has expanded its AppleCare+ coverage, changing it to including unlimited repairs for accidental damage, instead of the previous two per year limit.

William Gallagher 3 years ago 5

Apple expands annual AppleCare+ option to Mac users in more countries

New Mac buyers in Australia, Canada, and Japan can now get AppleCare+ through the same annual plan available to US customers.

William Gallagher 3 years ago 0

AppleCare+ adds theft and loss coverage to more European countries

Users in France, Italy, and Spain are now able to choose an expanded version of the AppleCare+ insurance that covers theft or loss, as well as damage.

William Gallagher 3 years ago 1

Save $149 on AppleCare for Apple's new M2 MacBook Pro 2022

Apple's brand-new M2 MacBook Pro is officially here and AppleInsider readers can save $149 on AppleCare for the new notebooks.

Christine McKee 3 years ago 0

Customer trapped in Apple & FedEx blame game over lost Apple Watch

An Apple Watch owner who wanted his device repaired had trouble, after Apple and FedEx both refused to take the blame for a missing parcel.

Malcolm Owen 4 years ago 41

Apple Support app updated with pricing estimates, new text entry option

Apple has updated its Apple Support app with a new feature that allows users to get pricing estimates for specific repairs and service options.

Mike Peterson 4 years ago 2

If Apple replaced your iPhone or Mac, expect an email about a class action settlement

Administrators of Apple's $95 million settlement over the definition of refurbished replacement devices is now contacting customers who may be eligible for a payout.

Mike Peterson 4 years ago 12

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