Latest AppleCare News

Apple extends AppleCare purchase window to one year

Apple is extending the window that U.S. and Canadian customers have to buy AppleCare subscriptions for their devices after purchase.

Mike Peterson 5 years ago 4

Swiss family arrested for $1M counterfeit iPhone repair fraud

A mother and son in Switzerland are accused of passing off fake iPhones in a $1 million warranty scam that saw them exchanged for real ones by Apple.

William Gallagher 5 years ago 16

Monthly AppleCare+ payment option expands to Japan, Canada and Australia

Apple is rolling out monthly AppleCare+ payment options to customers in Canada, Australia and Japan.

Mike Peterson 5 years ago 2

Apple says it's been losing money on its repair programs

During a US congressional probe, Apple on Wednesday revealed that the costs to operate its various repair programs have exceeded the revenues generated by those services for roughly a decade now, and went on to defended how it may refuse to service devices in certain situations.

William Gallagher 6 years ago 41

Apple Store revenue grows to 31% of Apple's income for 2019

Apple Stores are performing better than ever for the company's sales, analysis of Apple's 10-K filing by JP Morgan suggests, and at the same time Apple accelerated its rate for repurchasing shares in August, improving prospects for long-term investors by rebuying at opportunistic times.

Malcolm Owen 6 years ago 6

AirPods Pro come with higher repair costs that make AppleCare+ appealing

Alongside the higher purchase price for the new Apple AirPods Pro, the costs of repairing damaged or replacing lost ones is greater.

William Gallagher 6 years ago 12

Deal alert: Free AppleCare with these 2019 MacBook Pro computers

Just in, AppleInsider readers can exclusively nab free AppleCare with popular Mid 2019 15-inch MacBook Pro laptops. Select from a variety of upgraded models, including those with better graphics cards, additional storage or 8-core processors. Even Vega 20 options are included, with the free gift valued at up to $379.

Christine McKee 6 years ago 0

Apple's 2019 MacBook Air gets hefty coupon discount

Apple's MacBook Air is a great travel companion — and when equipped with 16GB of memory and a spacious SSD, the ultraportable Mac can hold its own while on the road or in the classroom. This weekend, shoppers can save $75 to $149 on upgraded models, including those bundled with AppleCare, with our exclusive coupon.

Christine McKee 6 years ago 0

Judge certifies class in lawsuit over refurbished AppleCare replacements

A California judge on Tuesday certified a class of consumers accusing Apple of furnishing refurbished replacement products to AppleCare and AppleCare+ customers, a strategy that allegedly contradicts the company's advertised policies.

Mikey Campbell 6 years ago 34

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