Profiling Deirdre O'Brien, Apple's new head of retail
From outside Apple, new retail chief Deirdre O'Brien appears to have been a low-profile executive. But, she's spent three decades at the center of Apple's operations, personnel and sales.
From outside Apple, new retail chief Deirdre O'Brien appears to have been a low-profile executive. But, she's spent three decades at the center of Apple's operations, personnel and sales.
Angela Ahrendts came to the Apple Stores with a history in fashion retail, and brought a track record of revitalizing failing firms. AppleInsider details how Tim Cook came to hire her and what the state of Apple Retail was when she took over.
Apple has started to sell manufacturer-reconditioned versions of the iPhone X through its online store, but while it provides a cheaper alternative to the current-generation iPhone XS, the pricing of the models makes it more expensive to acquire than the newer iPhone XR.
Apple will be re-opening its flagship Fifth Avenue store in New York City in the first half of 2019, management of the company that owns the property claims, with the famous "glass cube" store expected to complete its renovations within the next six months.
Apple has started to sell servers from video software production hardware provider LumaForge through its retail channels, with three servers from the range now available to purchase by filmmakers and video editing firms via the Mac producer.
The Bordeaux Apple Store was attacked during protests and riots against the French government across the country, with the store essentially cleaned out by the thieves.
Alongside a pair of software updates for iOS and macOS, Apple on Wednesday released a new version of its Apple Store app for iOS with support for Siri Shortcuts.
Apple has extended the online Apple Store dedicated to those in the armed forces, with the Veterans and Military Purchase Program offering more discounts to present and past soldiers and sailors.
Marking Computer Science Education Week, Apple is expanding its Everyone Can Code program to provide more students with the ability to learn to program, by providing more resources for learning Swift and opening up thousands of free Hour of Code sessions at its Apple Store outlets for the first two weeks of December.
Apple has started to offer the iPhone XR in a SIM-free option in the United States, with the most recent iPhone release now able to be acquired without it being provisioned for one of the country's four major carriers.
Apple on Wednesday was granted the Thomson Reuters Foundation's Stop Slavery Award, and to coincide with the honor announced a new initiative that will assist victims of human trafficking get behind-the-scenes jobs at its retail stores.
Angela Ahrendts announces Today at Apple program of workshops and lessons is expanding with 60 new topics including ones on video, music and coding to begin in the New Year.
Apple took its online store down on Tuesday, hours before the company holds its special event in Brooklyn, New York City, to add new products to the digital store shelves.
Nearly a year after it opened its Downtown Brooklyn retail store, Apple has temporarily expanded its New York footprint by taking over the Howard Gilman Opera House across the street in preparation for the theatrical introduction of new products for the holiday — beyond its freshly released 2018 iPhones and Apple Watch Series 4.
A report from the CBC has attacked Apple's policies and practices regarding repairs, taking the company to task for expensive in-store repairs, coercing customers to buy new products in some cases — but the publication shows a stunning lack of understanding of the scale of Apple's repair efforts, and leans too heavily on edge cases presented by a pair of respected "right to repair" proponents rather than actual observation.
Prominent YouTube repair personality and repair shop owner Louis Rossmann has objected to the seizure of original batteries worth $1,000 by U.S. Customs and Border Protection under the suspicion they are counterfeit, ten days after participating in a report attacking Apple's repair policies.
In 2013, the ex-CEO of fashion house Burberry became the third person to head Apple's crucial retail operation for both online and physical stores. AppleInsider talks about why she was hired and what she's done in the five years since.
The first Apple Store opening in Thailand has seemingly been confirmed as images of the ICONSIAM construction site make their way online, clearly revealing the company's trademark fruit-shaped logo prominently displayed on the building's glass facade.
Apple has contracted a number of police departments in Sacramento, California to station officers at some Apple Stores, in a bid to increase security at its retail outlets following a long string of robberies by crews in the state.
The online Apple Store is no longer offering in-store pickup for the LG UltraFine 5K Display for a large number of outlets around the globe, a possible indication that the screens may be replaced by a new model, potentially even the anticipated Apple-produced displays.
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